Objectives:
1. To become acquainted with the field of intercultural communication and its implications
for global work relationships.
2. To further the development of intercultural competence for oneself and colleagues.
3. To integrate culture and intercultural exploration as intrinsic dimensions of personal
work experience.
4. To investigate connections between work relationships and culture, and how they
mediate in shaping one's cultural identity and world view.
5. To examine the dynamic components of intercultural competence.
6. To consider intercultural contact and entry processes in terms of stages, models, options
and consequences.
7. To examine diversity and commonalities among people of various backgrounds.
8. To explore socio-cultural dynamics - such as power, dominance, and other factors - that
9. affect all human interactions.
10. To identify models, methods and techniques for incorporating cultural and
11. intercultural aspects in personal and work relationships.
12. To apply frameworks that help assess and monitor the development of one's own
intercultural competence.
Course Description and Structure:
This one semester course provides an introduction to the field of intercultural communication,
enhances the development of intercultural competence (in the course participants and indirectly in their work and intercultural relationships), and explores implications and applications
towards shaping one`s world view.
The course examines theoretical aspects of , culture, and world view; communicative and
intercultural competence; intercultural contact and entry processes; issues of diversity and
commonalities among human beings; and implications and applications for work settings and
for oneself as a member of multicultural groups.
Whereas the first part highlights the field, explores theory, and derives implications; the second
course focuses on teaching ways to incorporate cultural and intercultural dimensions into
personal life and intercultural relationships.. The development of the participants' intercultural
competence is implicit throughout the entire course.
The course is conducted through lectures, readings, discussions, videos, case studies, exercises,
research, presentations, and other tasks. Students undertake various projects, some of which
may be conducted individually or with a study partner(s). Requirements include attendance,
participation, projects and presentations, and self-evaluations.
Credits: 3 (48 hours)
COURSE CONTENTS:
Session 1:
Globalization and Cultural Identities
Introductions
Course Introduction
Explain syllabus
Explain evaluation system
Globalization and Cultural Identities
Session 2:
Understanding Culture and the Concept of the Self
What is culture
Linking Values to Behaviors
Cultural Values Orientation
Self-Disclosure
Session 3:
How we differ? What we share?
The Process of Cultural Conditioning
Polychromatic/Monochromatic Societies
Individualism vs. Collectivism
High-Low Power Distance Cultures
Universalism or Particularism in Cultures
Activism and Fatalism
Session 4:
Culture Shock
PRESENTATION: Understanding and Coping with CC Adjustment Stress (400-111)
Culture Shock
3
From Ethnocentrism to Ethnorelativism
Coping Strategies
Session 5:
Fundamentals of Culture
Rules of the House
Interacting with a host country family
Assertive Techniques
Session 6:
Observation and Participation
PRESENTATION: General Ideas About American Culture (400-108)
Stereotypes
Observation and Interpretation
In the Mind of the Beholder
Session 7:
Communication
PRESENTATION: Comparing Communication Styles Across Cultures, Communication
Techniques (400-110)
The Ostrich
Session 8:
Non-Verbal Communication
Project outside campus (poc)
Gestures, Eye Contact and Conversational Style
Facial Expression, Personal Space and Touching
Romantic Relationships
Session 9:
Non-Verbal Communication Project
Presentation of Project
QUIZ 1
Session 10:
Case Studies 1
Activity vs. Results
U.S. women in foreign countries
Cultural Differences in the Division of Labor
Session 11:
Case Studies 2
Who is expected to pay?
Bribery and Legality
Four levels of IC Awareness
Session 12:
Developing Global Managers
4
Session 13:
Intercultural Competence
PRESENTATION: Trainer Competencies for International and Intercultural Programs
(400-111)
Advances on Final Project
Q/A Session for Mid-Term Test
Session 14:
Mid-Term Test
Session 15:
Workplace and Values
Observing the workplace
Source of Status "Achieved or Ascribed
Session 16:
International Negotiation 1
PRESENTATION: Negotiations, Culture and Social Psychology. The Players and the
Situation (400-108)
Critical Incidents
Session 17:
International Negotiation 2
PRESENTATION: Styles of Decision Making. How much does “National” affect
Negotiation (400-108)
Critical Incidents
Session 18:
Gender Issues
PRESENTATION: Considering Coping with Cross-Cultural Noise. Trusting Interpreters
and Translators (400-108)
The Gender Factor
Relative Status of Women
QUIZ 2
Session 19
Direct Approach
Privacy and Personal Matters
Favors Through Contacts: How to Get Things Done
Indirect Approach vs. Direct Approach
Session 20
More on Intercultural Competence
Beyond Cultural Identity: Reflections on Multiculturalism
Becoming a Competent Communicator
Transcultural Communication Competence
Session 21
Reentry Process
The Intercultural Reentry of Student Sojourners
Session 22
Final Project Presentations
EVALUATION:
Participation 10%
Presentation 10%
Project outside campus 10%
Mid-Term Test 20%
2 Quizzes (10 p. each) 20%
Final Project 30%
RESEARCH TEXTBOOKS and CODE
• Paige, Michael. Education for the IC Experience 400-111
• Storti, Craig. Figuring Foreigners Out 400-110
• Althen, Gary. American Ways 400-108
• Bennet, Milton. Basic Concepts of Intercultural Com. 400-109
• Fisher, Glen. International Negotiation 400-108
• Lustig & Koeper. Among Us 300-147
• Intercultural Competence 300-148