Retail and Service Logistics

RMIT University Vietnam

Course Description

  • Course Name

    Retail and Service Logistics

  • Host University

    RMIT University Vietnam

  • Location

    Ho Chi Minh City, Vietnam

  • Area of Study

    Apparel and Merchandising, Business Management, Merchandising, Supply Chain Management

  • Language Level

    Taught In English

  • Prerequisites

    Prior completion or companion enrolment of Introduction to Logistics and Supply Chain Management (OMGT1082/OMGT2221/OMGT2065/OMGT2085) is recommended.

    In some areas the Course draws upon a number of logistics and supply chain management knowledge areas which are presented in Introduction to Logistics and Supply Chain Management (referred to above). Students not having successfully completed Introduction to Logistics and Supply Chain Management  should not be deterred form enrolling in Retail and Service Logistics (OMGT1044/OMGT2226) as the necessary information will be provided and / or referred to at the appropriate point in the latter.

    Hours & Credits

  • Host University Units

  • Recommended U.S. Semester Credits
  • Recommended U.S. Quarter Units
  • Overview

    Course Description

    In this course you will explore the techniques and processes of retail logistics operations in a competitive retail and service environment, together with relevant applications to the tourism and hospitality industry.

    This Course should enhance your professional abilities as a potential retail logistics manager or a service logistics manager of a retail, service, or tourism / hospitality organisation. 

    The Course will also provide opportunities for you to fine tune your skills in respect of team work and interpersonal communication skills through various tutorial activities.


    Objectives/Learning Outcomes/Capability Development

    On successful completion of this program you will be able to:

    • Apply selected principles and theory of the retail business supply chain to effectively manage logistics in retail operations.
    • Apply multi-faceted roles and practices of logistics and supply chain management to competitive advantage and value creation across a number of retail, service and service logistics oriented industries.
    • Interact and communicate effectively in team settings to solve problems in retail logistics operations.
    • Critically analyse retail logistics issues and identify workable solutions to logistics and supply chain problems.


    Overview of Learning Activities

    Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.


    Overview of Learning Resources

    Various learning resources are available online through MyRMIT StudiesBlackboard. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

    Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

    Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.


    Overview of Assessment

    The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

    Assessment Task 1: 30%
    Linked CLOs: 1, 2, 3, 4
    Assessment Task 2: 20%
    Linked CLOs: 1, 2, 3
    Final examination: 50%
    Linked CLOs: 1, 2, 4

    Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.


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