Business Communications

RMIT University Vietnam

Course Description

  • Course Name

    Business Communications

  • Host University

    RMIT University Vietnam

  • Location

    Ho Chi Minh City, Vietnam

  • Area of Study

    Business Administration, Business Management, Project Management

  • Language Level

    Taught In English

    Hours & Credits

  • Host University Units

  • Recommended U.S. Semester Credits
  • Recommended U.S. Quarter Units
  • Overview

    Course Description

    Global workplaces in the 21st century require employees who can communicate effectively in a range of challenging circumstances. This practical course offers you critical knowledge about the complexities of modern communication in organisations. You will have the opportunity to develop and practice their verbal, non verbal, written and digital communication techniques in a range of simulated workplace situations as well as through liaison with organisations. These skills will be particularly relevant for you as they transition to the world of work and advance in their careers.


    Objectives/Learning Outcomes/Capability Development

    On completion of this course you will have developed the following capabilities:

    • using persuasive and professional language in speech and writing
    • conducting effective business research and communicating the process and findings in a range of business documents and oral presentations
    • planning and managing a business project and communications strategy
    • demonstrating advanced interpersonal communication, business etiquette and relationship building skills
    • communicating effectively across cultures and to a range of different business audiences (managers, clients, customers, colleagues)
    • utilising constructive negotiation and conflict management skills
    • embedding ethical considerations in all communication modes

    The learning outcomes of this course comprise:

    • the effective use of various types of oral, written and digital communication modes geared to a range of business audiences
    • the planning, research, management and communication of a project for a business
    • high level team work and analysis of team process
    • the employment of effective techniques to resolve conflict and negotiate in a business setting
    • the articulation of the acquisition of the above skills in an individual skills audit and professional development plan for transition-to-work and career progression purposes


    Overview of Learning Activities

    Learning activities will be predominantly experiential in nature with opportunities to apply and practice effective communication skills and techniques in a range of different business contexts. The learning activities will be business project-based with a mix of individual work and team work and will include workshops, practical exercises, simulations and field work. You will have the opportunity to receive feedback from their peers, academics and industry as well as give feedback to others. They will also be afforded opportunities to reflect on their own advancement and skills development.


    Overview of Learning Resources

    You will have access to online course materials on the Learning Hub and additional online information from RMIT Library, Career Development and Employment and Learning Skills Unit. Students will also be able to use an e-portfolio to document evidence of their skills acquisition.


    Overview of Assessment

    The assessment may include:

    • written exercises and projects
    • oral presentations and demonstrations
    • feedback from academics, peers and/or industry
    • self reflection and professional development

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