Operations Management

RMIT University Vietnam

Course Description

  • Course Name

    Operations Management

  • Host University

    RMIT University Vietnam

  • Location

    Ho Chi Minh City, Vietnam

  • Area of Study

    Business Management, Supply Chain Management

  • Language Level

    Taught In English

  • Prerequisites

    Required Prior Study

    008219 Introduction to Logistics and Supply Chain Management

    Hours & Credits

  • Host University Units

  • Recommended U.S. Semester Credits
  • Recommended U.S. Quarter Units
  • Overview

    Course Description

    This course provides an understanding of the processes involved in manufacturing industries and service sector and includes a substantial module on designing and managing operations, inventory management, short term planning, and quality management. The course focuses on the relation of systems and technologies to the strategic direction for manufacturing operations and the function of operations planning. 

    This course will equip you with the skills to analyse and apply the essential principles of business logistics. You will develop systematic and critical thinking skills to evaluate logistics and supply chain operations processes. 

    This course provides you with a capstone experience, which will give you the opportunity to integrate, critically reflect on and consolidate what you have learnt in your program.


    Objectives/Learning Outcomes/Capability Development

    On successful completion of this course you will be able to:

    • Identify and evaluate the processes, tools and principles of operations management to better understand the logistics and supply chain operations.
    • Explain and evaluate the quality processes in manufacturing and service sector to improve the operational performance.
    • Identify future challenges and directions that relate to operations management to effectively and efficiently respond to market changes.
    • Identify the processes needed to develop a new product from identifying the customer needs to delivering the final product
    • Apply the tasks, tools and underlying principles of operations management in the manufacturing and service sectors to improve organizational performance.


    Overview of Learning Activities

    In this course you will be encouraged to be an active learner. Your learning will be supported through various in-class and online activities comprising individual and group work. These may include quizzes; assignments; prescribed readings; sourcing, researching and analysing specific information; solving problems; conducting presentations; producing written work and collaborating with peers on set tasks or projects.


    Overview of Learning Resources

    Various learning resources are available online through MyRMIT StudiesBlackboard. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

    Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details for Business Liaison Librarians are located online on the RMIT Library website.

    Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.


    Overview of Assessment

    The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

    Assessment Task 1: 20%
    Linked CLOs: 1, 2, 5
    Assessment Task 2: 30%
    Linked CLOs: 1, 3, 4, 5
    Final examination: 50%
    Linked CLOs: 2, 4, 5

    Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.


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