IS Strategy and Management

Kingston University

Course Description

  • Course Name

    IS Strategy and Management

  • Host University

    Kingston University

  • Location

    London, England

  • Area of Study

    Computer Science, Information Technologies

  • Language Level

    Taught In English

  • Prerequisites

    Prior study of information systems

  • Course Level Recommendations

    Upper

    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • Credits

    4
  • Recommended U.S. Semester Credits
    4
  • Recommended U.S. Quarter Units
    0
  • Overview

    Course Content:

    This module explores the methods, issues, and approaches in managing the information
    systems (IS) function in organisations and how the IS function integrates, supports, and
    enables organisational capabilities stemming from its IS strategy using a project-based
    approach.

    Topics covered may include:

    Strategic Information Systems
    Decision-making: strategic, tactical and operational versus evidence based and intuitive
    Types of Information Systems: operational, management, strategic.
    Business intelligence. Including key performance indicators, critical success factors, and
    the balanced business scorecard.
    Business strategy models including Porter's value chain and five forces model. Distinction
    between business strategy, IS strategy and IT strategy.

    IT Service Management
    Different models of delivering an IT service: in-house, outsourcing, software as a service.
    IT management organisational models: Chief information officers, IT managers, IT
    departments, IT delivery teams, IT maintenance, IT support, IT purchasing and
    procurement. IT governance.
    IT service delivery and ITIL.

    IT Solutions Delivery
    Delivery mechanisms: bespoke versus packaged solutions. Different styles of packaged
    solutions: ERP, COTS, software as a service.
    Delivery architectures: service-oriented architectures, cloud-based solutions, business
    process management

    Projects as a solution delivery mechanism: business cases and project justification
    through cost benefit analysis. Aligning the business case to the business strategy. The
    role of the business analyst. Prince 2 as a project management approach.
    Planning, control, quality, and risk issues of IS projects
    Requirements engineering and management.
    Solution development strategies: traditional, spiral, incremental and agile approaches.

    Systems thinking in process improvement
    Use business process management and modelling techniques and apply to project-based
    complex case study material
    Planning, control, quality, and risk issues of IS projects
    Change Management

    The role of change management in organisational IS strategy, from project proposal to
    implementation

    Use of change management methodologies for example, Lewin?s Three-Step Model, and
    Force Field Analysis; Kotter?s Eight -Step Model; Bullock and Batten?s Planned Change
    Approach; McKinsey 7 ?S? Model

    Using Morgan?s Metaphors to describe an organisation

    Managing IS implementation using people-oriented theory, system-oriented theory, and
    interaction theory
    Using real-world studies and a simulation approach to change management issues in a
    global context

    Teaching: Lectures, tutorials, workshops, case studies, exercises, discussion groups, and practice
    work

    Assessment:
    STUDY OPTION 1:
    ? Exam (50%)
    ? Coursework: Portfolio (50%)
    STUDY OPTION 2:
    ? Two in class multiple choice questionnaires (100%)
    STUDY OPTION 3:
    ? A written examination (based upon spring semester material only). (100%).

    Study Option 1 = Whole Year
    Study Option 2 = Autumn
    Study Option 3 = Spring/summer

Course Disclaimer

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Some courses may require additional fees.

Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.

Please reference fall and spring course lists as not all courses are taught during both semesters.

Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.