Information and Communication Technologies in Tourism

The American College of Greece

Course Description

  • Course Name

    Information and Communication Technologies in Tourism

  • Host University

    The American College of Greece

  • Location

    Athens, Greece

  • Area of Study

    Communication, Hospitality and Tourism Management, Information Technologies

  • Language Level

    Taught In English

  • Prerequisites

    CS 1070 - Introduction to Information Systems
    HT 1001 - Introduction to the Tourism and Hospitality Industry
    HT 2116 - Hospitality Information Systems
    HT 3115 - Marketing for Hospitality and Tourism

  • Course Level Recommendations

    Upper

    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • US Credits

    3
  • Recommended U.S. Semester Credits
    3
  • Recommended U.S. Quarter Units
    4
  • Overview

    DESCRIPTION:
    Impact and benefits for the tourism industry from the implementation of information and communication technologies. Operational and strategic issues of IT. Current industry practices, use of internet technologies and e-commerce applications.

    RATIONALE: 
    Technological innovation imposes the need for the use of information and communication technologies as a means for achieving competitive advantage in the tourism industry. Information and communication technologies provide the platform for customer interaction and facilitate the acquisition of valuable information and business knowledge, thus becoming increasingly important in formulating the company’s strategy.

    LEARNING OUTCOMES: 
    As a result of taking this course the student should be able to:
    1. Explain the content and framework of electronic commerce and compare the major types of transactions and models in tourism.
    2. Compare and evaluate the information technology applications that are used in different sectors of the tourism industry.
    3. Assess the wide scope and use of Web 2.0 Technologies, and ECommerce applications throughout the tourism industry.
    4. Discuss the fundamental requirements for initiating an online business and apply them on the creation of a business site.

    METHOD OF TEACHING AND LEARNING:
    In congruence with the teaching and learning strategy of the college, the following tools are used:
    - Lectures, class discussions, and review of cases taken from the real world and applicable to specific theoretical concepts.
    - Individual project: Functional requirements/customized applicationbased website design/deployed website
    - Office hours: Students are encouraged to make full use of the office hours of their instructor, where they can ask questions and go over lecture material.
    - Use of the Blackboard Learning platform, where instructors post lecture notes, assignment instructions, timely announcements, as well as additional resources.