Managing Quality and Sustainable Development in the Tourism Industry

Universidad de Barcelona

Course Description

  • Course Name

    Managing Quality and Sustainable Development in the Tourism Industry

  • Host University

    Universidad de Barcelona

  • Location

    Barcelona, Spain

  • Area of Study

    Hospitality and Tourism Management

  • Language Level

    Taught In English

    Hours & Credits

  • ECTS Credits

    6
  • Recommended U.S. Semester Credits
    3
  • Recommended U.S. Quarter Units
    4
  • Overview

    BRIEF COURSE DESCRIPTION

    • Learning about a process, and how to prepare and design a process within a process map of a tourist organization.
    • How to achieve continuous improvement in tourism companies through the management of quality and sustainable development.
    • And finally we will work about how to certify these companies and which are the internationally recognized certifications.

    GENERAL SKILLS

    • Evaluate the social and environmental impact of actions in his or her field, sustainability.
    • Have a commitment to ethics.
    • Make decisions and solve problems, critically interpreting and evaluating the results obtained.

     

Course Disclaimer

Courses and course hours of instruction are subject to change.