Organization and Human Resource Management in Tourism Companies
Universidad de Barcelona
Area of Study
Hospitality and Tourism Management
Taught In English
Recommended U.S. Semester Credits3
Recommended U.S. Quarter Units4
Hours & Credits
With this subject students will learn the basic principles of organization and management, incorporating the latest elements in the fields of planning, organization, coordination and control in order to maximize the productivity of the organization resources. The subject also provides understanding of the meaning and principles of quality management to ensure guests’ maximum satisfaction and special attention will be paid to the process design, implementation and the importance of outcome measure.
In this sense, the role of management planning and people’s involvement becomes essential as a strategic resource inside the company, which undoubtedly, has a direct impact on the economic contribution to the business.
Courses and course hours of instruction are subject to change.