Production Management

Universidad de Deusto - Bilbao

Course Description

  • Course Name

    Production Management

  • Host University

    Universidad de Deusto - Bilbao

  • Location

    Bilbao, Spain

  • Area of Study

    Business Management

  • Language Level

    Taught In English

  • Prerequisites

    Knowledge related to quantitative methods and business management.

    Hours & Credits

  • Contact Hours

  • Recommended U.S. Semester Credits
  • Recommended U.S. Quarter Units
  • Overview


    The course provides detailed content of how production and services are managed in a company. For this, a hierarchical focus will be applied on three levels, strategic, tactical and operational. Specifically, this course will cover the study and application of techniques for demand forecasting, generating aggregate master and materials plans as well as capacity plans and production schedules. On completing this course, students are expected to be able to explain the existing engineering techniques for production planning in companies and assess decisions relating to aggregate and master planning using economic and technical criteria. In addition, they must be able to formulate the existing techniques for materials planning, detailed capacity planning and production scheduling, and apply them correctly to specific cases.


    UNIT 1. Introduction to production. Types of production processes and production strategies.
    Production indicators.
    UNIT 2. Production planning and control following a hierarchical focus. Capacity planning.
    Key factors in measuring available capacity. Demand forecasting. Time series. Demand
    forecasting methods.
    UNIT 3. Aggregated and master planning. Chase and level strategies in aggregate planning.
    Practical case. Creation of a master production schedule. Approximate planning using capacity
    lists and resource profiles. Practical case.
    UNIT 4. The MRP / MRP II system. CRP. Limitations of MRP / MRP II systems.
    UNIT 5. Production scheduling and the OPT / TOC system. The OPT objectives and rules. The
    DBR software. Production scheduling with OPT. The TOC philosophy.
    UNIT 6. The just in time (JIT) method. Objectives. The five zeros. Empowerment. Personnel
    flexibility and creativity. The concept of Shojinka. U-shaped plant layout. The concept of
    Shoikufu. Suggestions plans. Quality circles.
    UNIT 7. Production planning and control in JIT. Production levelling. Standardisation of
    operations. Pull systems. Types of kanbans, functioning and rules. The SMED technique.

    The course is divided into subject units.
    In each subject the teacher will give lectures on its contents and on the objectives to be reached
    during its undertaking.
    Case study: in the classroom, real cases that apply to the subject contents will be presented that
    the students must analyze and solve in or outside the classroom.
    Problems: In subjects referring to quantitative methods problems will be proposed that the
    students must solve.

    1. Continuous assessment activities: They will score 50%.Exercises will be
    undertaken and business cases will be analyzed during the class and outside it.
    An MRP II task will be undertaken, which will be revised orally.
    2. Final assessment activity: It will score 50%.Final exam consists of two parts:
    - Theory: Will consist of test type questions and/or brief questions relating to
    the theoretical concepts seen in class.
    - Exercises: Will consist of problem solving. Only a non-programmable
    calculator may be used for this part.
    In order to pass the course, the student must pass the final exam.

    - VOLLMANN, T. E.., BERRY, W. L., WHYBARK, D. C. Y JACOBS, F. R., Manufacturing
    Planning And Control Systems
    For Supply Chain Management: The Definitive Guide for Professionals, McGraw Hill, Fifth
    Edition, 2005.
    - KRAJEWSKY, L.J.; RITZMAN, L.P.; MALHOTRA, M.K.: Operations Management.
    Processes and Supply Chain. Ninth Edition, Pearson, 2008.

Course Disclaimer

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.

Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.