Universidad de Deusto - Bilbao
Area of Study
Taught In English
Knowledge related to quantitative methods and business management.
Recommended U.S. Semester Credits4
Recommended U.S. Quarter Units6
Hours & Credits
The course provides detailed content of how production and services are managed in a company. For this, a hierarchical focus will be applied on three levels, strategic, tactical and operational. Specifically, this course will cover the study and application of techniques for demand forecasting, generating aggregate master and materials plans as well as capacity plans and production schedules. On completing this course, students are expected to be able to explain the existing engineering techniques for production planning in companies and assess decisions relating to aggregate and master planning using economic and technical criteria. In addition, they must be able to formulate the existing techniques for materials planning, detailed capacity planning and production scheduling, and apply them correctly to specific cases.
UNIT 1. Introduction to production. Types of production processes and production strategies.
UNIT 2. Production planning and control following a hierarchical focus. Capacity planning.
Key factors in measuring available capacity. Demand forecasting. Time series. Demand
UNIT 3. Aggregated and master planning. Chase and level strategies in aggregate planning.
Practical case. Creation of a master production schedule. Approximate planning using capacity
lists and resource profiles. Practical case.
UNIT 4. The MRP / MRP II system. CRP. Limitations of MRP / MRP II systems.
UNIT 5. Production scheduling and the OPT / TOC system. The OPT objectives and rules. The
DBR software. Production scheduling with OPT. The TOC philosophy.
UNIT 6. The just in time (JIT) method. Objectives. The five zeros. Empowerment. Personnel
flexibility and creativity. The concept of Shojinka. U-shaped plant layout. The concept of
Shoikufu. Suggestions plans. Quality circles.
UNIT 7. Production planning and control in JIT. Production levelling. Standardisation of
operations. Pull systems. Types of kanbans, functioning and rules. The SMED technique.
The course is divided into subject units.
In each subject the teacher will give lectures on its contents and on the objectives to be reached
during its undertaking.
Case study: in the classroom, real cases that apply to the subject contents will be presented that
the students must analyze and solve in or outside the classroom.
Problems: In subjects referring to quantitative methods problems will be proposed that the
students must solve.
1. Continuous assessment activities: They will score 50%.Exercises will be
undertaken and business cases will be analyzed during the class and outside it.
An MRP II task will be undertaken, which will be revised orally.
2. Final assessment activity: It will score 50%.Final exam consists of two parts:
- Theory: Will consist of test type questions and/or brief questions relating to
the theoretical concepts seen in class.
- Exercises: Will consist of problem solving. Only a non-programmable
calculator may be used for this part.
In order to pass the course, the student must pass the final exam.
- VOLLMANN, T. E.., BERRY, W. L., WHYBARK, D. C. Y JACOBS, F. R., Manufacturing
Planning And Control Systems
For Supply Chain Management: The Definitive Guide for Professionals, McGraw Hill, Fifth
- KRAJEWSKY, L.J.; RITZMAN, L.P.; MALHOTRA, M.K.: Operations Management.
Processes and Supply Chain. Ninth Edition, Pearson, 2008.
Courses and course hours of instruction are subject to change.
Eligibility for courses may be subject to a placement exam and/or pre-requisites.
Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.
Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.