Business Processes

Vrije Universiteit Amsterdam

Course Description

  • Course Name

    Business Processes

  • Host University

    Vrije Universiteit Amsterdam

  • Location

    Amsterdam, The Netherlands

  • Area of Study

    International Business, International Marketing, Marketing, Research, Supply Chain Management

  • Language Level

    Taught In English

  • Course Level Recommendations

    Lower

    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • ECTS Credits

    6
  • Recommended U.S. Semester Credits
    3
  • Recommended U.S. Quarter Units
    4
  • Overview

    COURSE OBJECTIVE
    ACADEMIC AND RESEARCH SKILLS – STUDENTS CAN CONDUCT A BASIC INTERNATIONAL RESEARCH PROJECT FROM START TO FINISH
    Academic Skills (three As) After successfully completing this course, the student
    • can analyze and demonstrate an understanding of problems from different perspectives (Analysis)
    • is able to recognize fundamental structures and to leave out irrelevant information (Abstraction)
    • is able to put forward well-founded, substantiated points of view, both in spoken and written format (Argumentation)

    Research Skills
    After successfully completing this course, the student
    • is able to translate academic research into practically relevant outcomes
    • can apply basic research skills needed to complete a research process

    BRIDGING THEORY AND PRACTICE KNOWLEDGE: Demonstrates theoretical and empirical knowledge concerning the relevant areas in international business administration
    After successfully completing this course, the student:
    • knows the basic theories, models and concepts of business processes
    • is able to make connections between those theories, models, and concepts

    APPLICATION: Can propose a solution to an international real-life business problem by applying relevant theories and methodologies.
    After successfully completing this course, the student:
    • is able to apply theoretical knowledge in a specific business situation
    • is able to select the correct method and / or technique for quantifying, analyzing and solving a specific problem
    • is able to translate, communicate, and disseminate quantitative results to relevant stakeholders

    SOCIAL SKILLS – STUDENTS ARE ABLE TO EFFECTIVELY MANAGE DIFFERENT PROFESSIONAL ROLES IN A CROSS-CULTURAL ENVIRONMENT
    After successfully completing this course, the student:
    • excels at presenting (both orally and in writing) on a basic applications of business processes
    • has a basic understanding of roles and needs of different types of stakeholders
    • can work well in a team and reflect on his/her own role in the team
    • is sensitive to cross-cultural differences, understands how these translate into social contexts and is able to deal with those differences in social interactions

    COURSE CONTENT
    This final course of the first year is an exciting course that will challenge you in various ways. By taking Business Processes as a point of departure, we bring together several perspectives and analyze real-life business cases from an integrative perspective. Taking a business process perspective will stimulate you to think about organizations in a different way, bringing together knowledge from different fields and realizing that this creates challenges and conflicts that managers need to deal with. You will learn to systematically analyze such processes, to visualize them, and identify problems that emerge in these processes, considering both the front- (customer) as well as the back-side (management). Moreover, this course offers you a number of tools that allow you to assess the consequences of suggested improvements. Important topics such as process analysis, process improvement and resource planning are addressed, which are essential, hands-on tools any international business professional should be able to work with. In a bootcamp setting, where we operate in a so-called "pressure cooker" situation (a short, but intense period to solve a problem) we work on a highly relevant issue for a manufacturing company, creating a unique first impression of what happens on a day-to-day basis when managing business processes. We will have a lot fun playing an educational simulation game, where core concept learned in the course will be applied to efficiently manage the simulated processes.

    TEACHING METHODS
    Lectures
    Tutorials

    TYPE OF ASSESSMENT
    Assignment – Group Assessment
    Course Case Assignment – Group Assessment
    Mandatory attendance and participation in tutorials – Individual Assessment

    RECOMMENDED BACKGROUND KNOWLEDGE
    1.1 Business Mathematics
    1.3 Academic Skills
    1.4 Global Supply Chain Management

     

Course Disclaimer

Courses and course hours of instruction are subject to change.

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