Gold Coast, Australia
Area of Study
Intercultural Management, Management Science
Taught In English
Course Level Recommendations
ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.
Recommended U.S. Semester Credits3 - 4
Recommended U.S. Quarter Units4 - 6
Hours & Credits
This course aims to develop intercultural awareness and effectiveness in global business context, and the successful implementation of strategy, structure and systems in cross-cultural and multicultural management. It examines corporate and personal ethical behaviour in a global economy. There is a strong emphasis on teamwork in various forms of case study analysis of actual business situations. The focus is on the 'people problems' that invariably arise in international business relationships. The course also provides practical experience in working in self-managed teams, reporting, analysing and presenting ideas in a formal and informal manner.
The course involves
1. Weekly 2-hour lectures
2. Five 2-hour seminars attended bi-weekly
3. Information material posted on Course Website
4. Seminar preparation (individual) and presentation (group/individual)
5. Knowledge quiz (individual)
6. Final examination (individual)
Students are to work towards the following objectives: (1) Become acquainted with knowledge related to the effects of culture in international business. (2) Review literature which is fundamental to achieving an understanding of the cultural problems which arise in international business. (3) Identify and consider adopting attitudes to cultural issues which are necessary to work effectively and ethically in international business. (4) Explore the relationship between the theory and practice of various cultures as they pertain to business in general and international business in particular. (5) Learn to work effectively with people of a diverse background in an international/multicultural environment which continues to present new challenges.
The course is concerned with managing in different cultures and/or working in multicultural teams. It focuses in particular on the "people problems" that invariably arise in international business relationships. Failure on the part of managers to understand and deal with the differences in attitudes, values and behaviour of those with whom they interact in international business transactions and/or in multicultural environment of global organisations has been consistently shown to be a major source of difficulties.
The course will employ several teaching tools, including interactive lectures and seminars, and case studies. The main focus is on analysis of inter-cultural management case studies, which will give students the opportunity to apply theory to practice by providing solutions to the encountered problems and conflicts. The course also provides practical experience in working in self-managed teams, reporting, analysing and presenting ideas.
After successfully completing this course you should be able to:
1 demonstrate an understanding of inter-cultural issues in management context
2 identify inter-cultural issues and critically analyse them
3 gather relevant information and evaluate it from different cultural perspectives
4 use the acquired models and concepts to solve inter-cultural problems
5 use the acquired models and concepts to design inter-culturally sensitive approaches
6 conduct an independent inter-cultural analysis
7 work with prepared material and present it coherently in ad-hoc teams
8 evaluate critically own work and that of other students
Assignment - Problem Solving Assignment - Seminar Presentation (group/individual) 15%/15
Assignment - Problem Solving Assignment - Seminar Preparation (individual) 15%/15
Exam - selected response - In-Class Quiz 25%/25
Exam - constructed response - Final Examination 45%/45
Courses and course hours of instruction are subject to change.
Eligibility for courses may be subject to a placement exam and/or pre-requisites.
Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.