Area of Study
Information Sciences, Information Technologies, Telecommunications
Taught In English
58125 User Experience Design
Course Level Recommendations
ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.
Recommended U.S. Semester Credits5
Recommended U.S. Quarter Units7
Hours & Credits
OverviewDescriptionStudents are introduced to the conceptual and methodological tools they need to actively engage with the organisations and communities they will work with in the information, communication and creative industries. They develop a critical understanding of the complex interrelationship between people, information, knowledge and culture and of the central role of theory and research in effective professional practice. The subject introduces students to theories and empirical research from a range of disciplines including information behaviour, communication theory, philosophy and sociology, as well as to a range of research methodologies for exploring and analysing both individual and collective information/knowledge behaviour and practices. Students apply their theoretical and methodological learning to the development of a practice-based pilot research project. In doing so, students develop an appreciation of the importance of practice-based research as the basis for research-based professional practice. Students make further contributions to their ePortfolio.Subject objectivesa. Explain a range of theories of information behaviourb. Critically analyse and synthesise theoretical literaturec. Communicate effectively through writing and other mediad. Apply appropriate research methodologies in ethical practice-based researche. Collaborate in team-based research projectsf. Constructively reflect on their learningTeaching and learning strategiesThese focus on interactive and constructive approaches to learning. Each session provides a range of learning experiences that are designed to integrate formal input, personal and professional experiences, discussion, reflection and action. Included in the learning activities are lectures/presentations by the Subject Coordinator and/or guest lecturers, class discussions and exercises designed to develop students' understanding of the theoretical and methodological approaches they will be introduced to. Students learn to communicate effectively by participating in discussion in class and online. Students learn to collaborate in team-based research project by negotiating and implementing a research plan and collaborating in the writing of a final report. Assessment incorporates both individual and group-based work designed to develop students' understanding of how to apply their learning in a range of professional and research contexts.ContentTheoretical approaches to understanding the complex interrelationship between people, information, knowledge and culture relevant to professional practice in the information, communication and creative industries:Students will critically review a range of theoretical approaches drawn not only from information/knowledge research but also a variety of other disciplines including philosophy, communication, cognitive science, education/learning theory, and sociology of knowledge. Theoretical works will be supplemented by examination of a range of empirical studies & case studies.Research methodologies appropriate for exploring & analysing both individual and collective information/knowledge behaviour and practices:In concert with their examination of the above conceptual frameworks, students will critically examine a range of related research methodologies appropriate for their application in their professional practice, such as Sense-Making, cognitivist, ethnographic, phenomenological and discourse analytic approaches. They will be introduced to a range of research methods, including various approaches to interviewing, participant observation & focus groups. Different approaches to the analysis of empirical research findings will also be examined.AssessmentAssessment task 1: Reflective BlogObjective(s):a, b, c and fWeight: 20%Length:250-500 words every week for the first five weeks.Criteria:Depth of critical engagement with the ideas and issuesDepth of reflectionFormat and style of blog entriesAssessment task 2: Critical Analysis ReportObjective(s):a, b, c and fWeight: 35%Length:1500-2000 wordsCriteria:Selection of readingsDepth of analysisRelevance of key ideasPracticality of the implicationsClarity of expressionAccuracy of citation practicesAssessment task 3: Pilot Research Project (Group)Objective(s):a, b, c, d, e and fWeight: 45%Length:2500-3000 wordsCriteria:Relevance of theoretical and empirical literatureAptness of conceptual and methodological frameworkAptness of research instrumentDepth of analysisImplications of findings for professional practiceReport format and clarity of expressionAccuracy of citation practicesLevel of contributions to the team
Courses and course hours of instruction are subject to change.
Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.