Area of Study
Business, Business Administration, International Management, Management Science
Taught In English
This unit is designed for accounting, business, management and international studies student majors.
Course Level Recommendations
ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.
Recommended U.S. Semester Credits4
Recommended U.S. Quarter Units6
Hours & Credits
OverviewDescriptionThe behaviour of people at work can best be understood not by focusing on individuals, but by examining the way in which groups and organisations are incorporated in an individual's mind. This subject is based on the premise that managerial effectiveness can best be improved by an understanding of human behaviour and psyche in the context of the modern organisation. It provides students with the opportunity to explore the manner in which we interpret our own and others' behaviour, the nature of groups and how they affect decision making, the nature of strategic interaction, conflict of interest and negotiation. The subject considers the critical role of language and non-verbal communication, the nature and impact of prejudice and discrimination and the nature and significance of leadership. The applied nature of this subject provides students with the opportunity to engage in active participation, personal reflection, experimentation and practice in the various areas of skill development. To this end, there is a strong focus on the role of individual and team reflection.Subject objectivesUpon successful completion of this subject students should be able to:1. discuss the application of various theoretical frameworks in interpersonal management and communication skills2. demonstrate an increased self-awareness and proficiency in nominated skill areas3. illustrate a range of practical techniques to increase proficiency in nominated skill areas in themselves and others4. appreciate the role of reflection in personal skill development.This subject also contributes specifically to the following program learning objectives:Apply technical skills necessary for professional practice in business (5.2)Contribution to the development of graduate attributesThis subject develops an understanding of the nature of intrapersonal and interpersonal competencies and their relevance to management practice in contemporary organisations. It aims to develop skills though intensive learning in order to establish a platform for continued development on the part of the student. Cultural and gender issues are also explored in this context.Teaching and learning strategiesThis subject is offered in a 3 hour seminar format.ContentSelf AwarenessManaging StressCreative Problem SolvingCommunicationPower, InfluenceEmpowerment and DelegationMotivationConflictTeams and TeamworkLeadership and ChangeAssessmentAssessment task 1: Group PresentationObjective(s):This addresses subject learning objective(s):1, 2 and 3Weight: 15%Length:12 minutesCriteria:Assessment Criteria: The mark will be awarded by the lecturer and will take into consideration a number of criteria including content, creativity and presentation technique.Assessment task 2: Skill Development (Individual)Objective(s):This addresses subject learning objective(s):1, 2, 3 and 4This addresses program learning objectives(s):5.2Weight: 35%Length:3500 words maximum.Word limit must be strictly adhered to. One of the key considerations in marking assignments will be your ability to deal clearly and concisely with the assignment question.Assessment task 3: Final Examination (Individual)Objective(s):This addresses subject learning objective(s):1, 3 and 4Weight: 50%Length:2 hours and 10 minsMinimum requirementsStudents must achieve at least 50% of the subject?s total marks. Students must also attend 80% of tutorial workshops.
Courses and course hours of instruction are subject to change.
Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.