Latest Update

February 23rd, 2021
 
ISA continues to track developments worldwide related to COVID-19 and its impact on current and future programs. ISA is running a number of programs for the Spring 2021 semester, including programs to Costa Rica, France, Ireland, Spain, Greece, Italy, and South Korea. Students enrolled in these programs have been in close communication with ISA staff prior to their departure to understand expectations for smooth travel and a successful semester abroad.

ISA is in regular communication with our host university partners abroad as we assess Summer 2021 programs. Some factors we are tracking as we continue to evaluate these programs are the status of travel restrictions abroad, country entry requirements (including mandatory quarantines on arrival and visas), and the current levels of COVID-19 transmission in program locations.

We will continue to monitor the fast-moving developments related to COVID-19 and provide significant updates to students, their parents, and our U.S. partner institutions as we support students abroad this semester and look forward to hosting students in the Summer 2021 term.

 

COVID-19 Frequently Asked Questions

HEALTH & SAFETY

  • How is ISA making decisions about when and where to support study or experiential learning programs abroad in the near future?

    Our Health & Safety team has been actively monitoring the impact that COVID-19 is having on the countries and communities where we operate programs. In all of our program locations, we have local staff and trusted partners who provide additional information for consideration by our Health & Safety Team. Our “Back-to-Travel” task force continues to meet regularly to evaluate every aspect of our programs in this environment, including adjustments that allow for us to continue to deliver culturally-rich programs with an added focus on hygiene and social distancing. Location-specific guidance paired with more general recommendations for travel, socializing, living, and education environments in the new world is helping us define guidelines that we can follow to help make our future programs as safe as possible.

  • What are some of the factors ISA is considering when looking to programs in 2021?

    In assessing where we will operate in the short-term, there are two different types of factors we’re considering. First, we are closely monitoring larger scale factors such as COVID-19 outbreaks; local, state and country reopening plans; entry restrictions; flight availability; and governmental warning levels. To do this, we are constantly reviewing data from sources such as the WHO, CDC, ECDC, DOS, OSAC, WorldStrides' security providers, WorldStrides' global offices and partners, foreign governments, and open source outlets such as Johns Hopkins University, and the University of Washington’s Institute for Health Metrics and Evaluation, to name a few.

    Additionally, we examine program-specific matters that could impact the student experience abroad. These considerations, such as arrival and orientation, student housing, and academic contingency plans are critical to a successful program and among the factors being tracked as we determine where and when we can resume travel. These factors are reevaluated at regular intervals before and during the program.

  • Is ISA restricting certain types of Internship and Service-Learning placements?

    Yes. ISA students will not be placed at healthcare-related organizations at least through Summer 2021. This decision was made as we prioritize the health and safety of both our participants and local populations. Placements impacted may include: health clinics, hospitals, pharmacies, cancer support centers, and senior citizen homes.

    Health-related organizations not treating COVID-19 patients or serving populations vulnerable to COVID-19 will be evaluated on a case-by-case basis. While ISA can never guarantee placement within any specific organization, we are asking for even greater flexibility from our participants during this time. Please reach out to the ISA Internships or ISA Service-Learning teams with questions.

  • Will students be required to wear face masks or follow other protocols while abroad?

    We all have a shared responsibility to one another and must do own part to mitigate COVID-19 risks while abroad. For this reason, ISA participants are required to follow all COVID-19 specific rules (e.g., use of face masks, observation of social distancing measures and limitations on gatherings) established by local, state and federal governments, and any rules established by attractions, sites, and service providers (e.g., host universities, housing, airlines, hotels, restaurants, etc.). Additionally, students will have to wear face masks when participating in any ISA-sponsored activity. We encourage students to research their destination prior to travel and understand local guidelines. Prior to arrival, ISA will also advise students with more specific information about their host city and expectations related to COVID-19.

  • Will students need to quarantine once arriving to their program location?

    Potentially. While this could depend on a number of factors, ISA will follow the protocols of the student’s host country and evaluate any additional measures necessary to provide for the health and safety of ISA students, resident staff, host families, and any others that students may come into contact with upon arrival. These regulations can change quickly and your ISA Program Manager will be in contact with you to set expectations for arrival in your new country.

  • What if a student needs to self-isolate while they are abroad?

    Wherever possible, students will be placed in single rooms where they can isolate should they become sick with COVID-19 while abroad. Should a student need to isolate away from their assigned housing, ISA will facilitate housing for that student to utilize. ISA resident staff will continue to be available to advise and support the student to the extent possible. This would include advocating on behalf of the student with their host university and coordinating meals and medical care, if necessary. ISA’s health insurance includes coverage for mental health and students would have the option to speak with a counselor at any point during their program.

  • Will ISA require students to be vaccinated against COVID-19 prior to travel?

    At this time, ISA is not requiring vaccinations for traveling on our programs. However, if it is an entry requirement of the program country, we will make this known to students ahead of time and they will need to comply to participate on the program.

  • What can I do to stay healthy?

    According to the Centers for Disease Control and other health authorities, you can keep yourself and others healthy by:

    • Comply with special instructions issued by local officials.

    • Adhere to known, effective practices to minimize your chance of catching respiratory infections.

    • Wear a face mask when around others outside of your home.

    • Practice social distancing.

    • Wash your hands frequently with soap and water for at least 20 seconds.

    • Carry hand sanitizer (60-95% alcohol) and use it for situations where hand washing might not be possible.

    • When you cough or sneeze, cover your mouth with a tissue or in your elbow.

    • Do not touch any part of your face without first washing your hands.

    • Avoid contact with persons who are already ill.

    • Avoid unnecessary touching of other persons (e.g. shaking hands in greeting) and limit touching publicly-shared surfaces, where possible.

2021 PROGRAM OPTIONS

  • How do I choose a program that’s more likely to run?

    We are currently hosting students on select programs in Costa Rica, Spain, France, Italy, Ireland, Greece and South Korea this Spring. We are optimistic we can continue running programs in these locations and hope to resume operations in additional locations for upcoming terms. Interested students should review the ISA program pages on our website to confirm if we are currently accepting applications and/or contact their Program Manager for more information.

  • Have any application deadlines or program dates changed?

    We are coordinating with our global partners to confirm program dates and extend deadlines where possible. Dates and deadlines vary by program and are listed on the program pages of the ISA website. Students should plan to have some flexibility with program dates and deadlines as they are subject to changes made by ISA and/or our host institutions. Interested students should check the program information on our website. Applicants can confirm dates and deadlines in the ISA Student Portal and will receive email notifications regarding any date/deadline confirmations or changes.

  • Will a student visa be necessary for travel?

    ISA is tracking entry requirements for all of our program locations. Students should expect to present a negative COVID-19 test prior to travel. Additionally, students may be required to obtain a visa and/or travel with documents proving they are studying abroad. Required documentation and visa advising will be provided by ISA, but it is ultimately the students’ responsibility to meet entry requirements while traveling. The ISA Program Manager will communicate specific entry requirements via email and during the pre-departure orientation.

  • When should I purchasing an airline ticket?

    ISA strongly recommends waiting until after the Forms and Payment Deadline before purchasing airfare. Students will be notified once more information is available in their ISA Portal about how to purchase their flight. ISA recommends purchasing direct flights into the host country and avoiding layovers in third countries when possible. Students should consider purchasing trip insurance and/or refundable tickets in case they are unable to travel. Airfare is not included in the ISA program fee, so in the event of a program cancellation or trip interruption, students will need to work directly with their airline on any possible refund. ISA is not able to issue any refunds for airfare changes or cancellations.

  • Will excursions and cultural activities still run as planned?

    Due to local travel restrictions in our host cities, ISA has suspended excursions for Spring and Summer 2021 programs (with some exceptions). Cultural activities within the host city are still taking place with additional health and safety considerations. If excursions are cancelled, accepted students will be notified and provided a discount off of their program price. Students who attend a U.S. university with a direct bill agreement with ISA should communicate with their home university directly regarding payments and discounts.

  • What is the latest date I can withdraw from my program and not be charged?

    Students may withdraw up to the Forms and Payment deadline for their program (found in their Student Portal) without incurring additional costs. Review the ISA cancellation policy for more details.

  • Can I defer my application program to another term without any additional cost?

    Yes! A student who wishes to study abroad for a future term can defer and transfer their application deposit to the new term up until the ISA Forms and Payment due date. If you prefer to defer to a different program or semester, that is also possible. Please let your Program Manager know your preference once you decide. If you need help finding another program, our team can help you!

  • Are there opportunities for virtual or remote courses or internships?

    Yes, ISA has a few different options to choose from! For students interested in professional experience, receive up to 6 credit hours through our Global Remote Internships. ISA is also continuing to offer our Remote Learning program, with different course options available, choosing from 1-5 courses, which includes our virtual discovery model! This is a great option for students who need to take global credit from the comfort of their own home either full or part-time.

  • Does ISA plan to offer all Summer and Fall 2021 programs as scheduled?

    ISA continues to monitor worldwide developments of COVID-19 and our Health & Safety team is regularly assessing factors for international travel. Due to a variety of reasons including local COVID-19 transmission rates, national and local restrictions, host university contingency plans and campus closures, we have made the difficult decision to cancel the following programs/locations: All Summer 2021 programs have been suspended in these locations: Argentina, Australia, Brazil, Chile, Dominican Republic, Japan, Peru, South Africa, and Vietnam.

    Select Summer 2021 programs have been suspended in these locations:

    • Colombia: Medellin all sessions

    • Czech Republic: Prague Summer 3

    • England: London summer 1, 2, 3, 4, 7, 8

    • France: Paris Summer 1, Lille all sessions

    • Germany: Berlin Summer 1& 3

    • South Korea: Seoul 1A & 1B, Busan all sessions

    • Ireland: Dublin all sessions, Limerick all sessions

    • Scotland: Glasgow all sessions

    Select Fall 2021 programs have been suspended in these locations:

    • Australia: all programs except Bond University, Gold Coast, Fall 1

    • Argentina: Buenos Aires all sessions

REFUND POLICY

  • What is the refund policy for any programs that are cancelled after they’ve already started?

    ISA will look at all recoverable costs and will issue a refund of any costs we can recover. If ISA cancels or suspends a program after the start date, there is no guaranteed refund. ISA makes plans and must commit funding for any upfront costs for all types of programs abroad. Where possible, ISA will work closely with our partners abroad to recover any costs such as tuition and fees, housing, excursions, insurance, etc. If your home university suspends travel while you are abroad, the ISA cancellation policy does apply.

  • What is the refund policy for ISA if a student chooses to withdraw from a program?

    Any student who decides to withdraw from a program that is not cancelled should review the ISA cancellation policy.

    To give students more time to make a final decision, we have extended due dates for Spring and Winter programs, where possible. Students can find the their deadlines in their ISA Student Portal or can contact their Program Manager for any updates. In addition, if dates are later extended the Program Manager will be in contact with the students.

  • Will ISA help cover any flight-related costs if a program is cancelled?

    While ISA programs have many inclusions in the program price, airfare is not included in our costs. We recommend all students confirm through their airline, or other applicable agency, to see what insurance coverage or change policies apply in the case travel plans are interrupted due to this pandemic. Even if you purchased through a third-party site, we always recommend calling the airline directly to confirm their policies and see if they can provide any additional flexibility.

  • Will the cost of obtaining a visa be refundable if I'm unable to travel?

    No, if you are unable to attend the program for any reason, the costs associated with obtaining your visa (including transportation, visa fees, and other related expenses) are not included in the ISA program fee and are not eligible for reimbursement.

  • If my program is cancelled before my program start date, will I receive a refund?

    Students will have the option to consider an alternate program, a future program, or a refund of your ISA program fees paid. Review the full ISA cancellation policy for further details.

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