ISA Cancellation Policies

ISA by WorldStrides: Study Abroad Program Cancellation Policy

This policy applies to all cancellations, regardless of the reason. This does not apply to programs within the ISA Internships division. Your request to withdraw and receive a refund must be made in writing to ISA. The $95 application deposit is non-refundable. If your application is denied due to eligibility requirements, your deposit will be fully refunded. Alternative payment arrangements (financial aid, payment plans, etc.) do not exempt you from this policy.

If you withdraw from the program on or before the ISA original payment due date, you are liable for the $95 application deposit. 

If you withdraw 1-9 days after the ISA original payment due date, you are liable for $750 plus costs incurred by ISA on your behalf. 

If you withdraw 10-20 days after the ISA original payment due date, you are liable for $1,250 plus costs incurred by ISA on your behalf. Summer program participants are liable for $1,000 plus costs incurred by ISA on your behalf.

If you withdraw 21 or more days after the ISA original payment due date but prior to the final deadline for withdrawal, you are liable for $1,750 plus costs incurred by ISA on your behalf. Summer program participants are liable for $1,500 plus costs incurred by ISA on your behalf.

The final deadline to withdraw from any ISA program is 14 days prior to the start date of the program. If you withdraw after this deadline, regardless of the reason for withdrawal, you are not eligible for any refund from ISA.

Signing and returning all documents in your student portal is your responsibility. If you fail to return the documents after repeated notification (email or call), you will be deemed withdrawn and will not be eligible for any refund.

Housing deposits and housing confirmation fees are non-refundable after the ISA original payment due date. If purchased, the ISA withdrawal protection fee is non-refundable after the ISA original payment due date.

If you change or defer to another ISA program after your ISA original payment due date, but prior to the final deadline to withdraw, ISA will assess a $500 change fee plus costs incurred. Program changes are not permitted 1-14 days prior to the start of the program. Prior to your official acceptance, please refrain from booking flights for your program. ISA reserves the right to adjust program dates to accommodate host university calendar changes and is not responsible for airline fare or ticket change fees incurred by program participants.

Prices and dates are subject to change without notice.  Return to top


ISA by WorldStrides: COVID-19 Pre-Departure Program Cancellation Policy

If ISA is required to cancel or suspend your program before your program start date, you’ll have:

  • The option to consider an alternative ISA program at a new location using your existing application and any paid fees
  • The option to attend your preferred ISA program at a later term, waiving any change fee.
  • The option to not attend any program and instead receive a full refund of your ISA Program Fees paid (including your application and program deposits)

If you’ve received an ISA scholarship, it can be applied to a new program or term.

If you've purchased Withdrawal Protection it is nonrefundable, even in the case of ISA program cancellation.  Return to top


ISA by WorldStrides: COVID-19 Active Program Cancellation Policy

If ISA has to cancel a program while it’s already running, we cannot guarantee a refund but will work closely with our partners and onsite staff to:

  • Recover any associated program costs that can be returned to the furthest extent possible
  • Present all available options to complete the academic requirements of your program, if possible
  • Be in direct communication with you and your home institution
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Internships Cancellation Policies

Internships: Intern Abroad Cancellation Policy

This policy applies to all cancellations, regardless of the reason. Your request to withdraw and receive a refund must be made in writing to ISA. The $95 application deposit is non-refundable. If your application is denied due to eligibility requirements, your deposit will be fully refunded. Alternative payment arrangements (financial aid, payment plans, etc.) do not exempt you from this policy. 

If you withdraw from the program after you have paid the $95 application deposit and before your application has been referred for placement:

  • The $95 Cancellation Penalty

If you withdraw after your application has been referred for placement but before you confirm your internship:

  • The $500 Cancellation Penalty
  • The Plus any additional costs incurred by ISA on your behalf

If you withdraw after accepting a placement, but before the final payment deadline:

  • The $1500 Cancellation Penalty
  • The Plus any additional costs incurred by ISA on your behalf.

The final deadline to withdraw from any ISA Internships program is 30 days prior to the start date of the program. If you withdraw after this deadline, regardless of the reason for withdrawal, you are not eligible for any refund from ISA. One hundred percent of the program fee will be assessed.  Return to top


Internships: Intern Abroad Pre-Departure Program Cancellation Policy

If ISA is required to cancel or suspend your program before your program start date, you’ll have:

  • The option to consider an alternative ISA program at a new location using your existing application and any paid fees.
  • The option to change to a later term, waiving any change fees.
  • The option to not attend any program and instead receive a full refund of your ISA Program Fees paid (including your application and program deposits).

If you’ve received an ISA scholarship, it can be applied to a new program or term.  Return to top


Internships: Intern Abroad Active Program Cancellation Policy

If ISA has to cancel a program while it’s already running, we cannot guarantee a refund but will work closely with our partners and onsite staff to:

  • Recover any associated program costs that can be returned to the furthest extent possible.
  • Present all available options to complete the academic requirements of your program, if possible.
  • Be in direct communication with you and your home institution.

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Internships: Global Remote Internships Cancellation Policy

This policy applies to all cancellations, regardless of the reason. Your request to withdraw and receive a refund must be made in writing to ISA. The deposit is non‐refundable once your application has been submitted. If your application is denied due to eligibility requirements, your deposit will be fully refunded.

If you withdraw after you have made your initial application deposit and before your application is referred for placement:

  • Team-Based Placement: $95 withdrawal fee
  • Individual Placement: $95 withdrawal fee

If you withdraw after your application is referred for placement and before you accept your internship placement:

  • Team-Based Placement: $500 withdrawal fee
    • Plus additional costs incurred by ISA on your behalf.
  • Individual Placement: $500 withdrawal fee
    • Plus additional costs incurred by ISA on your behalf.

If you withdraw after accepting an internship placement, but before the final payment deadline:

  • Individual Placement: $1000 withdrawal fee
    • Plus additional costs incurred by ISA on your behalf.
  • Team-Based Placement: N/A

If you withdraw after final payment deadline AND after you have accepted an internship placement (or been assigned an internship placement for the Team-Based Placement):

  • Team-Based Placement: One hundred percent (100%) of entire Program fee will be assessed
  • Individual Placement: One hundred percent (100%) of entire Program fee will be assessed

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