Iman Essamati

Resident Director

Born and raised in Meknes, Iman has a Bachelor's degree in Applied Linguistics and a Master's degree in Communication in Contexts from Mly Ismail University. Iman joined the ISA family in 2008, and working within the field of international education has been a dream come true. She is fluent in classical Arabic, Darija, French and English, and speaks some Italian and German. Iman is a very dedicated and devoted person to her work and enjoy introducing her students to their host culture in Morocco.This remarkable experience with ISA helped her realize how much she likes traveling, which led her to travel extensively to many countries like the USA, Spain, France, Italy, Portugal, Switzerland, the UK, the Czech Republic, Germany and Austria. Iman is a passionate reader and an adventerous soul, and she believes that learning is her life mission.

Younes Benomar

Service-Learning Coordinator

Originally from Meknes. He earned his Bachelor of Arts degree in English Studies from Moulay Ismail University in 2016. He earned his degree as a Specialized Technician in Mechanical Manufacturing Methods in 2012. Besides his native Darija and Standard Arabic, he is fluent in English and French and he has some knowledge in Tamazight. He is passionate about design and is always looking for new things to do and learn. As a result of this he has a wide variety of skills, work experience and hobbies like photography and video-editing. He joined the ISA team in 2017 with the goal of helping students to integrate, take initiatives and assist them in taking the first steps towards having a rewarding experience in Morocco.

Ouma Mpela

Resident Director

Ouma Mpela

Resident Director

Medusa Fang

Resident Director, China

Medusa is a native of Shanghai with over 13 years of experience in international education. Having obtained a Bachelor of Arts in English Language from Fudan University and a Master of Arts in Sociology from the University of Hong Kong, her academic background in international cultural exchange has provided a foundation for a career spent working with top-level universities and organizations from around the world. Prior to joining ISA, Medusa complimented her work with international students by teaching university coursework in English and Chinese Culture and Folklore.

Niaya Harper Igarashi

Resident Director

Originally from the United States, but has resided in Japan since 2009, Niaya joined ISA in 2014 as Resident Director of the Tokyo office. She graduated from Xavier University of Louisiana with a BA in History and Spanish, and after a semester abroad in London went on to complete an MA in International Business at Webster University's London campus. During that time her passion for travel and cultural discovery flourished. Prior to ISA she worked in international business development and marketing in London, Houston and New York before settling in Tokyo. In her free time she enjoys hiking, volunteering both locally and abroad, and considers herself a lifelong learner. Niaya is devoted to sharing her love of Japan with the students and helping them realize the many opportunities post studying abroad.

Yeseul Park

Resident Director

Yeseul studied Childcare and Family Counseling at Dong-eui university in Busan, South Korea. After her first year at university, Yeseul was longing for new adventures. This longing drew her to new cultures, and she traveled to Australia, New Zealand, Singapore, the Philippines and Indonesia. Her great passion is sharing and spreading the cultures she has experienced with people who are open and willing to accept them. Yeseul's best strength is to make people feel comfortable using her excellent communication skills, pleasant demeanor, and smile.

During her last year of university, Yeseul joined a university program that encouraged exchange students from Thailand to learn about Korean culture. She spent a month guiding Thai students in their after-school activities. This experience influenced her to seek out the position at ISA. She is excited to start sharing the culture of South Korea with the ISA students.

Euisoo Chang

Internship Coordinator

I was born and raised up in Seoul, South Korea. After traveling to Europe during high school, I decided to study abroad for university. I am a graduate SUNY Plattsburgh, majored in Hospitality Management and also participated in National Student Exchange program in Hilo, Hawaii. Following graduation, I went to Tokyo, Japan on a Working holiday to explore  different Asian cultures and fell in love with Japan. After my visit in Japan, studying Japanese, watching Japanese drama became of my favorite hobbies and I love to travel hidden part of Japan. I also have traveled to more than 30 countries and am still wanting to see more beauty of the world. Before joining ISA Seoul, I worked in the hotel business in South Korea and Canada for 5 years and it improved my quality of service skills.

Minhee Lee

Student Service Manager

Born and raised in Seoul, Minhee graduated with a BA in English Language and Literature in Korea. After her study she participated in an international internship program sponsored by the Korean government and started her internship in San Francisco. She believes that it was a meaningful process for her to learn how to communicate in an environment where she has to interact with people from different cultures. In her spare time, she likes exploring different coffee places, hunting around vintage shops and seeking adventures all around the world. So far, she has travelled to nineteen countries, over sixty cities, and is planning to visit some more!

Nasorn (Nala) Promtang

Resident Director

Originally from Bangkok, Nala embarked on her first study abroad experience at age 16 when she spent the summer in Sydney, Australia, for an English program. At 18, she followed her travel dreams and journeyed through Bali a la Eat, Pray, Love, and later, while on university break from Chiang Mai University, she again visited Bali, as well as Laos, Cambodia, Vietnam, Malaysia and Singapore, blogging about her experience in Thai as she went. Nala now enjoys being based in the northern town of Chiang Mai and sharing her knowledge and love for travel in the region with ISA students. 

Duc Nguyen

Resident Director

Born and raised in Ho Chi Minh City, Vietnam. Duc joined the ISA team in 2019 as the Resident Director in Ho Chi Minh City, Vietnam. He graduated from RMIT University in Australia with a Bachelor's of Commerce in 2012 and Master's of Business Administration in 2017. Prior to joining ISA, Duc worked for JPMorgan Chase for 2 years before he switched to RMIT University Vietnam to help recrute students from all over the world. Duc is enthusiastic about embracing his own Vietnamese culture and sharing it with his international friends.

Daniela Procházka

Resident Director

Daniela has been ISA's Resident Director in Prague since 2008. She graduated from the University of Economics in Prague with a Master's degree in Human Relations Studies and International Trade. In 2004, Daniela spent 6 months on the Work and Travel Program in the USA in New Jersey. In order to improve her knowledge of economics and HR, she also studied at the University in Zurich in 2006. She has taught English at the Institute of Language and Preparatory Studies of the Charles University since 2002. Daniela enjoys spending time with her family and friends, loves playing beach volleyball, traveling, learning languages and likes good coffee. Her professional background and energetic personality make her a great asset to the ISA team.

Martin Holub

Assistant Resident Director/Housing Coordinator

Born and raised in Prague, Martin is a graduate of the Faculty of Education at Charles University in Prague, with majors in English and Pedagogy. During his studies, he spent a total of eight months in the United States, with 4 months in Maine and 4 months in New York. His greatest passion is undoubtedly comics, which also happens to be the focus of his PhD dissertation. In his spare time, he enjoys spending time with his wife and son, reading, travelling, playing videogames and watching movies. He has been working for ISA since 2011 and still enjoys every single day of his job. His favorite thing about working with ISA is helping the students expand their horizons by getting to know another culture and another way of life.

Lucie Smitkova

Student Services Coordinator

Lucie joined the ISA family during the summer of 2009. In spring 2010, Lucie graduated from the Faculty of Education at Charles University with a Master's degree in English Language and Literature and German Language and Literature. Lucie provides Czech language tutorials for ISA students wanting to improve their language skills, and is dedicated to making the student experience in Prague an excellent one. She loves traveling and has been to almost every country in Western Europe. In an effort to improve her language and teaching skills, Lucie spent one year in Germany attending the University of Bonn specializing in German, American, and English literature. She also spent time in Florida where her interactions with American and international students showed her the unique opportunity to help students join two worlds together and while sharing the beauties of the Czech Republic.

Tomas Uher

Academic and Housing Coordinator

Tomas joined the ISA Prague office in May 2016. He graduated from the Faculty of Education of Charles University in 2013 with a Master's degree in English and History. In search of new experience, he went to spend the summer of 2008 on the Work and Travel program in Maine which sparked his enthusiasm for traveling and learning about foreign lands and cultures. In 2011, he spent a semester at St. Patrick's College in Dublin as part of a student exchange program. During his studies, he worked as a part-time teacher, teaching English as a second language. After graduation, he worked as an international student advisor at Charles University. Tomas likes movies, traveling, rock climbing and other outdoor activities.

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Marina Kozhuharova

Assistant Resident Director

Marina joined ISA in 2010 after graduating from King's College London with a degree in International Commercial and Financial Law. Marina has traveled extensively throughout Europe and believes that study abroad is essential to personal growth and offers fantastic opportunities to discover the world at large. Among her favorite places in London are the River Thames Embankment, Tower Bridge and Greenwich Park. Marina is very excited to show the ISA students London's diverse cultural and historic heritage.

Shelby Staub

Student Services and Internship Coordinator

Shelby received her B.A. in Communication at St. Edward's University in Texas where her first study abroad experience led her to Edinburgh, Scotland for a summer. Shelby then got the travel bug and found her passion for education abroad while studying with ISA in London for a semester-long program. She then returned to London to receive her MSc in International Management with HRM. After graduation, she moved to Ireland for a year and a half before moving back to her favorite city, London! Shelby enjoys inspiring other students to experience life in another culture whether that be by studying, working or holiday time. In her free time, Shelby enjoys cooking, learning languages, spending time with her husband and exploring London.

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Maria Suvagau

Resident Director

Maria joined the ISA family in 2007 and has played a significant role in the growth of the ISA UK and Ireland programs. Maria loves working and living in the most diverse city in the world! She strives to help ISA students gain a meaningful personal, educational and cultural experience through the ISA programs. Maria has a BA and MBA from the University of Minnesota. Maria has extensive experience in the education abroad field, leading and managing programs in the United States, the United Kingdom and other European countries. In her little spare time, Maria loves singing and exploring the London musical scene. Maria is very passionate about bringing the experiential learning and the benefits of education abroad to the students and making the students' experience in England valuable and rewarding!

Marina Kozhuharova

Assistant Resident Director

Marina joined ISA in 2010 after graduating from King's College London with a degree in International Commercial and Financial Law. Marina has traveled extensively throughout Europe and believes that study abroad is essential to personal growth and offers fantastic opportunities to discover the world at large. Among her favorite places in London are the River Thames Embankment, Tower Bridge and Greenwich Park. Marina is very excited to show the ISA students London's diverse cultural and historic heritage.

Shelby Staub

Student Services and Internship Coordinator

Shelby received her B.A. in Communication at St. Edward's University in Texas where her first study abroad experience led her to Edinburgh, Scotland for a summer. Shelby then got the travel bug and found her passion for education abroad while studying with ISA in London for a semester-long program. She then returned to London to receive her MSc in International Management with HRM. After graduation, she moved to Ireland for a year and a half before moving back to her favorite city, London! Shelby enjoys inspiring other students to experience life in another culture whether that be by studying, working or holiday time. In her free time, Shelby enjoys cooking, learning languages, spending time with her husband and exploring London.

Annamaria Antonopoulos

Resident Director

A longtime resident of Paris, Annamaria Antonopoulos is an ideal Resident Director. From personal experience, education, and professional background, she is keenly familiar with all aspects of the study abroad experience. Her degrees include a Bachelors in French Literature and a Masters in French For Foreigners. Before joining ISA, Annamaria did similar work, teaching French Language, Culture, and History to Hungarian and Romanian professors and American students living in Paris. Her current position allows her to further demonstrate her ability to work with people by coordinating a meaningful ISA program. When interacting with students, her characteristics shine through: passionate, organized, methodic, hardworking, enthusiastic, easy-going, fun, and always smiling!

Annamaria Antonopoulos

Resident Director

A longtime resident of Paris, Annamaria Antonopoulos is an ideal Resident Director. From personal experience, education, and professional background, she is keenly familiar with all aspects of the study abroad experience. Her degrees include a Bachelors in French Literature and a Masters in French For Foreigners. Before joining ISA, Annamaria did similar work, teaching French Language, Culture, and History to Hungarian and Romanian professors and American students living in Paris. Her current position allows her to further demonstrate her ability to work with people by coordinating a meaningful ISA program. When interacting with students, her characteristics shine through: passionate, organized, methodic, hardworking, enthusiastic, easy-going, fun, and always smiling!

Gabriel Antonopoulos

Assistant Director

Gabriel Antonopoulos Originally joined ISA Paris team in 2003 to assist with technical operations and coordinate Customized Programs.Today he’s Assistant Director, Director of Student Services, Paris Customized Programs Manager and also in charge of the administrative tasks.He have a Master's degree in Mathematical Sciences and Data Processing from the University of Paris with an undergraduate degree in Business and he have taught Computer Science courses in vocational training programs. Prior to joining ISA he was Director of Marketing and Commerce for High Tech Solutions. Gabriel he’s a French citizen fluent in French and Greek with working knowledge of English.He traveled throughout several countries and he is in Paris since 1973. 

Delphine Lechevalier

Homestay & Student Services Coordinator

Delphine was born and raised in the Parisian region. At Panthéon-Sorbonne University, she studied Art History and Tourism. As an intern, she had the opportunity to be a guide, and now she is very happy helping students discover Paris. She loves Paris and is very excited to be able to share the French culture and patrimony with her students. She also plays the flute in an orchestra, and she is always happy to bring students to musical concerts or cultural activities -especially the ballet at the Paris Opéra Hall!

Hedvika Tichá

Resident Director

Originally from a small town in the Czech Republic, Hedvika has been living abroad since 2008. She studied the Humanities in Prague and graduated from the Complutense University of Madrid with a MA in Spanish language and literature. Her passion for Hispanic culture led her to travel throughout South America and all over Spain. After the academic year at Humboldt University, she found her home in Berlin, as no other city could better feed her curiosity and eclectic interests ranging from yoga to Argentine tango. Hedvika loves to show ISA students hidden gems and encourage their own inner and outer exploration. Her enthusiasm for people and places is highly contagious. 

Celia Arrendondo

Resident Director

Celia was born and raised in Granada, Spain, where she studied Translation and Interpreting at the University of Granada. In addition to Spanish, she is proficient in French and English and has additional language abilities in Greek, Dutch, and Spanish Sign Language. After a year of living and studying in France, she returned to Seville, Spain to earn a Master's in Teaching Spanish as a Foreign Language. Since joining our team she has assisted with ISA programs in Barcelona, Amsterdam, and Malaga, discovering that her background is a perfect fit for helping international students navigate and appreciate other cultures. In 2019, she accepted the position of Athens Resident Director, and since then she has put her cross-cultural skills to work by embracing Greece as her new home. A trained musician, Celia plays the trumpet in orchestras and enjoys singing in public with friends. She also loves travel, nature, and sports.

Sofianna Bonovolia

Student Services Coordinator

Sofianna was born in northern Greece on the outskirts of mountain Olympus. Her love of journalism led her to Athens to study Media and Communication at the National and Kapodistrian University of Athens. While completing her studies she worked as a journalist in various Greek media outlets, building an impressive network of contacts in the Athens cultural, political, and sports scenes. A love of international affairs and strong interest in Middle Eastern studies led her to pursue a Master of International and European Studies at National and Kapodistrian University of Athens. Having lived in Milan and Istanbul, Sofianna is a true lover of Mediterranean culture with a broad perspective on what makes Greece unique within the broader context of the Eastern Mediterranean. When not assisting ISA students, she can often be found outdoors enjoying Greece's mountains and beaches and enjoying all kinds of sporting activity on land and sea.

Antonio Santana

Resident Director

Born and raised in Malaga, Spain, Antonio attended the University of Malaga, where he obtained his degrees in Journalism and Audiovisual Communication. Passionate about cinema, photography and arts in general, he also taught himself graphic & web design. His curiosity and enthusiasm for other cultures led him to explore, and after living and working for a while in different places in Europe, he landed in Barcelona and immediately fell in love with the Catalan Capital and all it had to offer. In 2008 Antonio started to work with ISA, first in Barcelona for 8 years, then in Florence for a year and a half, and since 2017 he has been the Dublin Office's Resident Director.  Antonio finds study abroad to be one of the best ways to “open minds” and is always happy to share tips about the places he has visited.

Aileen O'Flaherty

Resident Director

Aileen is originally from a small county that is Laois which resides in the middle of Ireland. She recently moved home from Dubai, where she lived and taught for two years. Previous to this, she studied at University College Cork where she studied Social Science. Following her degree in 2014, Aileen traveled and worked in Chicago for four months. While living abroad Aileen had the amazing opportunity to travel to countries such as Australia, India, Cambodia and Sri Lanka. However Aileen’s love for Ireland and now Galway is what brought her home. Aileen believes that ISA can provide students with an unforgettable experience, which they will carry with them for the rest of their lives. She is very eager to welcome students to the cultural county of Galway and has no doubt that they will instantly fall in love with its unique heritage.

Niamh Hayes

Resident Director

Niamh is a recent graduate from a Masters of Sociology (Applied Social Research) and previous to that a graduate of a BA in History, Politics, Sociology and Social Studies from the University of Limerick. Niamh has lived in Limerick all her life and feels very passionately about what Limerick has to offer to ISA students. With its unique culture and history, there is a great deal to do and see within Limerick. A keen traveler, Niamh caught the travel bug from when she studied abroad in Prague, Czech Republic. From there, she explored and fell in love with all that Europe has to offer. She was fortunate to explore both western and eastern Europe and enjoyed exploring many unique and amazing cities. She feels that ISA and she can offer students the same experience she had and more.

Alessia Foianesi

Resident Director

Born and raised in Florence, Alessia studied Cultural Events Management at the University of Florence with a major in History of Cinema. She interned for a cultural association in a short film festival production in Tuscany. After graduating, she moved to the United States to work as an Au Pair in New Jersey. She joined the ISA team shortly after her American experience. She plays beach volleyball in her spare time and she likes cooking for her friends. She believes that the best way to learn while traveling is by meeting locals, that is why she values the role of the ISA on site staff so much! She is looking forward to meeting ISA students and share with them her love for Florence and the Italian Culture!

Ola (Aleksandra) Smolen

Senior Academic Coordinator

Ola (Aleksandra), native to Poland, discovered the joys of working with students during her time as a Human Rights trainer for Amnesty International. She moved  to Florence in 2007 to study for a year at the Università degli Studi di Firenze through the European Student Exchange program Erasmus. She was curious to experience daily life in a foreign culture and to explore the beauty of Florence. She was so enchanted by her experience that she decided to stay in Italy after she had completed her Master's degree in Sociology. 
She likes to spend her free time immersed in marvelous realism literature. She also loves to be active – after work you can meet her running or biking around Florence!

Lorenzo Pozzolini

Housing Services

Born in Fiesole and raised in a small suburb, Lorenzo has studied and worked in downtown Florence for most of his life. He graduated from the University of Florence in Languages and Literatures, and during his study cycle, he also had the chance to study and live in the UK, specifically Wales. There, he learned how crucial an abroad experience can be in order to build character, while also experiencing life from a different social and cultural perspective. He has traveled to many countries including the US and, in addition to English, he also speaks Spanish and a bit of German. In his free time, he likes to exercise, go for a ride on his motorcycle, or play the piano.

Perla Signori

Italy Custom Program Director

Born and raised in Florence, Perla has an academic and personal background in cultural exchange. She received her degree from the Università di Firenze in Foreign Languages and Literatures. Following graduation, Perla relocated to London for one year to work and study. While there, she completed Cambridge’s Certificate. Her experience living abroad was both challenging and rewarding and served to confirm her belief that cultural immerse provides a truly unique learning experience. She worked at Kent State University in Florence before joining ISA in August 2007. She has covered different positions and worked in several areas of the Florence Office, this helped her to gain the competency across all the ISA departments during the years. Perla enjoys rollerblading, playing with her poodle dog and eating good Tuscan food!

Stefano Casati

Cultural Activities & Custom Program Coordinator

Stefano graduated from the University of Florence in Political Science and he has a PhD in Sociology. During his doctoral studies, he worked at the International Relations Office of the Faculty of Political Sciences and through this experience he had the opportunity to learn the multiple benefits associated with study abroad programs. He moved to Paris in 2012 and he enrolled as Erasmus student at Paris-Sorbonne University for his doctoral research. He strongly believes that study abroad programs and cultural exchanges are invaluable resources for students that aim to get a satisfying career and an open-minded approach to the various aspects of life. He can't wait to meet the students and do his best to make their experience in Florence as enjoyable and memorable as possible.

Sabrina Landini

Senior Cultural Activities Coordinator & Custom Programs

Luca Garotti

Resident Director

Luca was born in Padua, he was also raised for long periods of his childhood between Milan and Rome, but he considers Milan his home. Due to his tendency to travel, he decided to move to Scotland, Edinburgh, where he has spent six years working and studying. At the end of the Scottish experience, he has managed to gain a BA Honours degree in Creative Sound Production and an internship at BBC Scotland. Back in Milan, he was accepted at Bocconi school of Management, where he graduated in the Master in Arts Management. After graduating, he started working for Globalinks and then for ISA, where he started learning and appreciate the study abroad industry.  Luca is passionate about Italy and Milan and he likes when his recommendations are appreciated by students!  His approach is to show students the authentic parts of the city where locals live, his aim is to give students opportunities to practice both mainstream and exclusive experiences.

Mattea Di Fabio

Resident Director

A lifelong resident of Rome, Mattea Di Fabio is the foundation of our ISA Rome staff. She has been with ISA since 2004 and is the ISA Rome Resident Director. Mattea graduated from the University of Rome (La Sapienza) with a bachelor's degree in Humanistic and Historical Studies. She has traveled extensively throughout Europe, and her background includes extensive work with Italian high school students studying abroad in England, Ireland, Austria, France, and Malta. She also has experience in Italian primary and secondary schools, where she worked as a teaching consultant helping teachers develop a more critical awareness with their pedagogy and lesson planning.

Mara Cecili

Student Services

Mara Cecili was born in Rome, where she is currently living.  She graduated with a Bachelor's degree in Modern Languages (English and Spanish) at the Rome University La Sapienza, where she is currently finishing the last year of her Master's degree.  She has traveled throughout Europe (England, Ireland, Spain etc.) and has had the opportunity to deepen her knowledge of art and architecture – both of which are her passions since her years at art school.  Mara looks forward to working with ISA Rome students to make sure their stay in her home city is unforgettable!

Vera Contu

Assistant Resident Director/Housing Coordinator

Vera was born in Rome and has lived there her entire life. She graduated from La Sapienza University in Rome with bachelor's degree in Philosophy. She has qualification certificates in Co-operative Management and Web Design from the Lazio Region in Italy. She is well-traveled throughout Europe, and both North and South America. Vera has worked at summer camps as an Activity Manager with Italian high school students during their time in England and Ireland. She also has experience working with Italian primary school students as a teaching consultant where she assisted teachers as they developed informational computer projects. She enjoys volunteering with the World Wildlife Fund (WWF) Initiatives and has collaborated with them in Greece, Sardinia and Tunisia.

Manuel Urí Martín

Resident Director

Born and raised in Madrid, Manuel Urí Martín studied at the Universidad Autónoma de Madrid, where he received his doctorate in Spanish Philology. He has taught as a professor at the Université Stendhal in Grenoble, France; at Carleton University in Canada and also at the Universidad Internacional Menéndez Pelayo in Santander, the Canary Islands and Seville. Manuel started working at ISA in 2008 and has been the ISA Resident Director in both Madrid and Barcelona during this time. His extensive work experience, passionate personality and sincere desire that each one of his students enjoy studying abroad, undoubtedly make him a great member of the ISA team. Manuel and the rest of the ISA Barcelona staff are dedicated to making your experience in Spain an excellent one.

Cristina Canales Contador

Senior Cultural Activities Coordinator

Cristina was born in Barcelona and graduated from the University of Barcelona with a Bachelor’s degree in Tourism and Management. Cristina has been working in ISA for more than 9 years, she is very passionate about her work as she enjoys helping students have the richest experience possible. In addition, Cristina speaks Catalan, Spanish, English, and some  French. In her free time, Cristina is passionate about Barcelona, its culture and nature, loves to spend time with her friends, traveling and trying food from all around the world! One of her best experiences was to travel to India with his grandfather and doing volunteering service with Fundación Vicente Ferrer, an NGO that works in Anantapur, the poorest area of the country. Traveling abroad has change her life and the way to see the different cultures.

Daniel Ostad

Senior Housing Coordinator

Daniel grew up in Washington, DC and graduated from the College of Charleston in South Carolina with a degree in Anthropology.  He has gained a passion for international education, travel, and cultural understanding through his own adventures throughout North America, Latin America, Europe, Asia and Africa.  As a college student, Daniel studied abroad with ISA in Granada, Spain.  Later in 2001, he joined the ISA Granada team then in 2008 he became the Resident Director in ISA Meknes, Morocco until 2017. Since then Daniel has been coordinating housing in Barcelona.  On his free time he enjoys biking, snorkeling, skating, hiking and yoga, however surfing is his obsession.  When there are no waves you can usually find Daniel relaxing in one of Barcelona’s many outdoor cafes.

Janelle Forster

Senior Student Care Coordinator

Although originally from southern Idaho, Janelle has spent most of her life living outside of the United States. Her first move abroad was at the age of seven, when her family moved to England and the Netherlands for a year-long sabbatical. Later on, she supplemented her studies with two study abroad programs: the first in Calgary, Canada, to study architecture and then with ISA in Barcelona. Before moving back to Barcelona in 2007, she graduated from the University of Idaho with a B.S. in Architecture and a B.A. in Spanish. She found her calling as an ISA director in 2010, and since then has enjoyed managing the Student Care Department. In her free time, she enjoys travelling, dancing, cooking and riding horses, and is always open to new experiences!

Mariloli Cámara

Senior Academic Coordinator

Originally from Cordoba, Spain, Mariloli has always been interested in foreign languages. She studied English Philology at the University of Granada, where she had her first interactions with international students. In 2014 she was an Erasmus student at the University of Birmingham, UK, an experience that increased her interest in learning languages and different cultures. Mariloli also improved her English during summer language programs in San Diego and Malta. Once she graduated, Mariloli continued her experience abroad. First as an Leonardo Da Vinci intern and then as a Spanish language assistant in Italy. After that, she returned to Granada to get a master's degree in Teaching in Secondary Schools. Mariloli loves cooking, sports, music, travelling, photography and to make the most of living in Barcelona, where she has lived since 2010.

Danielle Roberge

Student Care Services

Danielle was born in the foothills of the Appalachian Mountains and has lived in various parts of the United States, France and now Spain. She first studied abroad in Paris, France when she was just 15 years old and there she developed a taste for learning new languages and exploring different cultures. Over the years she has participated in many study abroad programs in various countries around the world and has earned a B.A. in International Studies from Maryville College and a M.A. in International Education from SIT Graduate Institute. In 2015, she took a leap of faith and moved to Spain, where she plans to settle down. In her free time she enjoys listening to live music, hiking, camping, sailing, paddle surfing, and BBQ-ing on her balcony.

Cristian Pérez

Housing Coordinator

Born and raised in Barcelona, Cristian has a Bachelor's degree in Political and Administration Sciences from Universitat Pompeu Fabra. During his studies, he spent five months in Poland as an Erasmus student and had the chance to learn a bit of the language, traveling around the country and enjoying the magical city of Krakow, where he lived. This remarkable experience abroad helped him realize how much he likes speaking other languages and led him to work at different tourist attractions in Barcelona. Now at ISA, he enjoys helping students make the most of their stay at his hometown. Cristian loves to discover new spots in town, hanging out with friends, traveling, music, history and animals.

Walter Uribe

Academic Coordinator

Walter spent most of his life living in Mataró, a town on the coast north of Barcelona, but came back to the city shortly after university. After completing his Humanities degree at the Pompeu Fabra University, he also achieved a postgraduate degree in Music Business at the same university. He loves music and production and whenever the occasion arises, he enjoys getting on the microphone and singing some R&B. While working at the famous Liceu theatre in Barcelona, he discovered a profound appreciation for opera and a new interest in sharing his culture with people from other countries through music. Walter takes pride in helping students while they are far from home and hopes to help them discover the beauty of Barcelona. 

Genoveva Garcia Gallardo

Resident Director

Born in Burgos in Northern Spain, Genoveva first studied abroad in Ireland while completing her Bachelors in Humanities at Burgos University.  She furthered her studies at Western Michigan University where she graduated with a double Master in Spanish Language and Literatures. This time abroad was invaluable for Genoveva as she learned about U.S. students and campus culture, helping her better understand the needs of ISA students abroad. She began working for ISA in Barcelona in 2004 and in 2008 became the Bilbao Resident Director. Genoveva is the proud mother of two small children and valued member of her church choir and orchestra. She loves working with ISA students and appreciates the opportunity to learn and grow with them on their path to global citizenship. 

Marisa Revelles

Resident Director

Marisa was born and raised in Granada, and returned home to join ISA after many years of international experiences. She lived and worked in Colorado for ten years where she taught Spanish at the University of Denver. Later, she worked as a foreign language teacher in Belgium (University of Louvain La Neuve) for seven years. She holds a bachelor's degree in English/Spanish language and literature, a master degree in anthropology, a Master in Second Language Acquisition and a doctorate in Pedagogy and Didactics (University of Granada). She has also lived and worked in England and Norway. Outside of work, she loves scuba diving, skiing, and spending time outdoors.

Ángel Garzón Pena

Housing Coordinator

Originally from Jaén, Spain, Ángel moved to Granada to study Translation (Spanish, French, English and Portuguese). During his studies he spent his summers working and studying French in Antibes, France. There, he found his passion for educational tourism and worked as a European tour director for American high school students for seven years. He also worked as a researcher for some educational programs within the European community. Ángel joined ISA in 2015, where he worked first with the Granada programs and then as the ISA Meknès Resident Director in Morocco. Ángel is excited to be back with the ISA Granada team, where he can put to use all his knowledge and experience. He has lived 4 countries (Spain, France, Portugal and Morocco) and his hobbies include traveling, meeting new people, and playing sports.

Reyes Ruiz Laura

Associate Vice President of Italy, Ireland, United Kingdom and South Africa Operations

Born and raised in Granada, Laura started her international adventure during her college years as an exchange student, first in the UK and then in Italy.  Later she would hone her international skills with a summer internship in Chicago and another Erasmus year  abroad, this time in Siena. Laura joined ISA in 1997 and served as Granada Resident Director for over 10 years before taking on the role of Associate Vice President. She now oversees site operations in South Africa, Ireland, the UK and Italy. She leads many of our site visits and is one of our most seasoned professionals, having just reached her 20 year milestone as a team member. Laura has worked in many countries and loves travelling on her free time as well. She speaks fluent Spanish, English, Italian and French.

Lorena Herrera

Academic Coordinator

Neftalí González

Resident Director

Although originally from Burgos, in Northern Spain, Neftalí has spent most of his life living around Spain and South America. He studied Social Education and Hispanic Studies at the University of Granada, after which he completed a master's degree in Cultural Management and Latin American Studies. He also worked as an educator addressing the needs of disadvantaged adolescents.

Neftalí enjoyed his experience in the Andes, working for five years as a literature professor and Academic Coordinator of ISA in Cusco, the gateway to Machu Picchu, and traveling throughout Latin America. After that, he returned to Spain to take over the position of ISA Barcelona Senior Academic Coordinator. In this role, he had the opportunity to interact with students and provide his support across a wide range of issues. Nef is a literature and photography enthusiast who enjoys exploring the wonders of nature and riding his motorcycle across the country.

Carlos Marín Muñoz

Assistant Resident Director & Housing Coordinator

A native of Granada, Carlos moved to Madrid in 2002. He studied Business Computer Science in high school and Labor Relations at the University of Granada. He worked at a bilingual (English-Spanish) primary school in Granada. Carlos is also a professional actor and a voice actor. He has participated in various short films, theatrical performances, musicals, and commercials for TV. He loves to travel, meet people, and learn about different cultures. Carlos is a dynamic and extroverted person who is accustomed to working in a team environment. He has been working for ISA since 2004, and is a wonderful addition to the ISA Madrid team.

Anna Beltrame

Cultural Activities Coordinator

Anna was born in Italy and has loved foreign languages and cultures since she was a toddler. This led her to focus her studies on translation, interpreting, and literature, specializing in Spanish and English. Anna previously worked as an English and Spanish language teacher for many years, with students of all ages and backgrounds. She loves music, dance, sports, and nature. Anna is fond of traveling and meeting new people.

Sara Garrido

Academic Coordinator

Born and raised in Valencia, Sara attended the University of Valencia. There she obtained her Bachelor´s degree in Art History. Before working with ISA, Sara volunteered in children's education and as an environmental advocate. Sara joined ISA in 2004 in the ISA Valencia office. She worked there until 2012 when she moved to Madrid to work in the ISA Madrid office. Within ISA, Sara has worked in housing, cultural activities, and is currently in the academics department. In addition, she does guided visits for the students. One of her passions is to travel and discover the monuments and history she studied in college. She has traveled to several countries including Egypt, Italy, and Ireland, as well as throughout Spain. She loves her job, travel, music, nature, and animals-- especially dogs.

Iker Villamarin Renteria

Resident Director

Iker was born and raised in Barcelona. After the 1992 Olympic Games, he moved to Marbella, a beautiful town located in the Costa del Sol. Then he moved to Malaga, where he studied Business and Economics at UMA. In 2008, he started working at ISA in Malaga and in 2018 he moved to work at ISA in Seville. Iker has traveled all around Spain and Europe. He loves music, going to concerts and festivals, but he especially loves to collect classic rock records. He also loves the beach, and spending time with friends and family. At work he’s passionate about helping students feel at home. One of Iker’s favorite sayings is: "if you love your job, you won’t work a day in your life!”

Eugenio Aguilar

IT Director - Europe

Originally from Granada, Spain, Eugenio attended the University of Granada, where he studied career counseling and educational psychology. He also holds an advanced degree in occupational health and safety, and has completed his Master's degree in computer science. In his spare time, he likes exploring nature, traveling and learning about other countries, and discovering different charming places to taste local wine in whichever city he finds himself. Eugenio finds study abroad to be one of the best ways to contribute to personal growth and loves being a part of a team that offer this to students.

José Manuel Garrido

Systems Administrator

Originally from Marbella, Spain, Jose Manuel  (Manolo) from an early age, had an interest in IT and telecommunications, converting this interest into his career, earning his  Bachelor Degree in  Telecommunications Engineer and  Master Degree in Technology Application and Mobility Services  at the University of Malaga. He was focused in Linux systems where  he obtained his LPIC-1 and LPIC-2 certifications and  has been  working as a LPIC instructor.  He was fortunate enough to become a part of the ISA team in 2013 as the Systems Administrator. Along with his colleagues in the IT department, Manolo works behind the scenes to ensure that the company's computer system works flawlessly day after day. His hobbies include free software, Linux , reading, swimming and spending time with his family. 

Carmen Abanades Cruz

Resident Director

Originally from Cuenca, Spain, Carmen attended the University of Salamanca. There she obtained degrees in Art History and Pedagogy. Before ISA, Carmen got involved with study abroad arranging cultural activities and guiding tours for international students. Carmen joined ISA Salamanca in 2001 and worked there for almost six years before becoming the Santander and Bilbao Resident Director until 200. She then returned to ISA Salamanca to lead the office there. Her great knowledge of Spanish history and culture makes her an important part of the ISA program in Salamanca. Carmen's cheerfulness helps to create an easy-going environment with ISA students. She is dedicated to making ISA students' experiences in Salamanca rewarding. Carmen enjoys traveling, reading, and spending time with her family and friends. 

Beatriz de Miguel Martin

Student Services Coordinator

Beatriz was born and raised in Salamanca, where she studied Psychology. After finishing her degree, she worked for two years in Mérida (Extremadura) with people with intellectual disabilities, developing projects focused on facilitating their entrance into the workforce. In 2011, she returned to Salamanca and joined the ISA Salamanca team. What she likes most about her job is the direct contact with students, getting to know them and helping them as much as possible so that they fall in love with her hometown, Salamanca! Bea loves to read, travel, and spend time with her family and friends. 

Juan Eguiluz Pacheco

ISA Academic Director

Juan finished his studies at University of Salamanca's school of Philology in 1985, and worked as a professor of Spanish as a Foreign Language at Cursos Internacionales at USAL. During his time at the university, he traveled the world to places such as Belgium, Iceland, Brazil, Romania, Denmark, and France to give lectures and work with foreign universities to improve classroom instruction of Spanish. He has also published many articles in academic journals and books dealing with Spanish as a foreign language. Having taught students from around the world as a professor at the University of Salamanca, he brings great enthusiasm and knowledge to ISA. Juan's love for the Spanish language, teaching, and other cultures can truly be seen in his relationship with the students.

Roberto de la Calzada Cuesta

Student Services

Roberto de la Calzada Cuesta is originally from Salamanca. He has a technical degree in Finance Administration and another in Business Studies from the University of Salamanca. He spent six months in Wales where he studied English and worked with international students. He also spent that time traveling around the UK, where he fell in love with its history, culture, and beautiful landscapes. He loves that his job allows him to learn about different cultures and be surrounded by great coworkers. Roberto's hobbies include travelling, watching movies, and getting together with his friends and family. 

Rodrigo de Francisco Benito

Housing Coordinator

María Jesús Rubio Amador

Senior CP & Cultural Activities Coordinator

María Jesús Rubio Amador was born and raised in the city she loves most, Sevilla. She earned a degree in Business Management of Tourism and a graduate degree in Hotel Management from the University of Sevilla. María then moved to Dublin, Ireland to follow her passion for learning about different cultures and a desire to improve her English. She loves meeting new people from all over the world. María Jesús joined ISA in 2007 and offers her enthusiasm and cheerful personality to ISA students in Sevilla.

Carmen Maria Parra

Director of Logistics

Carmen María Parra Barragán is a native of Sevilla. She earned a degree in English Philology from the University of Sevilla and worked as an English teacher for many years. Carmen's interest in foreign literature and film has led her to study other cultures and have a passion for traveling. She loves meeting new people and working with students. Carmen joined ISA in 2007 and brings her energy and out-going personality to ISA Sevilla.

Enrique López

Director of Spanish Operations/ ISA Resident Director

As a child in Salamanca, Spain, Enrique, known as Quique by his friends and family, dreamed of becoming a soccer star, but sensibly studied Humanities at the University of Salamanca. He went on to work for the University guiding tours and excursions for study abroad students. His natural people skills and love of passing on his knowledge of Spanish history and culture turned this job into a career, leading him to move to Seville beginning his work with ISA in 2001. After several years, he became Resident Director yet still continues to feel passionate about his work and the new challenges he faces, while still enjoying a bit of soccer through his children.

Francisco León Gutiérrez

IT Systems Administrator

Originally from Seville, Spain, Fran is an all-rounder in technology, and has IT studies in Systems Administration. Fran enjoys his work and is always willing to help people. From a very early age, he felt that he had a knack for new technology, which led him to later create a large online community devoted to smartphones and tablets (Htcspain). He was fortunate to join the IT department at ISA in 2013 and is grateful for the amazing colleagues on the team, whom he knows can always rely on to help provide the best support and attention to students and other ISA employees. His hobbies include going to the gym, the beach, riding his bike, reading technical books, and spending time with his family and friends

Manolo Fernández Moreno

Senior Housing Coordinator

Born and raised in Seville, Manolo graduated from the University of Seville with a Bachelor´s in Labor Relations and 3 Master´s in Labor Health and Safety. He began working for ISA Sevilla during the summer of 2002. He likes travel and meet new people from other cultures. He has visited the US, Canada, Morocco, and several other countries in Europe. He finds study abroad to be one of the best ways to contribute to personal growth and loves being a part of that for his students. His love and passion for Spain, and especially Sevilla, allows him to enthusiastically teach students about its culture, traditions, and history. In his spare time, he likes playing sports and spending time with his family/friends. 

Martin Hayrapetyan

Housing Coordinator/ Veritas Manager

Raised in Sevilla, Martin has always been an avid reader of 19th century American literature. He graduated from the University of Sevilla, where he majored in Lingustics and Literature. He also did research for his Master's Degree, the early reception of Herman Melville's work in the Franco regime in Spain. A fan of blues, country and American music, he loves to spend his spare time hiking in the mountains, going to concerts, reading a good book or playing soccer. He's been working in the Housing Department in ISA Sevilla since 2012 and has made lots of friends along the way, which is what he values most about his job.

Pedro José Pérez Polo

Director of Central Europe Operations

Pedro José Pérez, a Salamanca native, graduated from the University of Salamanca, where he majored in Spanish. He then moved to London to teach Spanish to clients in the Economic Sector. After working in several countries, Pedro returned to Salamanca and continued studying to obtain his MA in Spanish Instruction for foreigners. He taught Spanish at Cursos Internacionales of the University of Salamanca and then moved to Sevilla. He began working for ISA as a teacher and assistant in the summer of 2002 but has been the Academic Director at the Study Center in Sevilla since 2013. He looks forward to receiving each group of students in every term with enthusiasm and interest.

Sara Pérez

Spain Custom Programs Manager/ Academic Coordinator

Born in Zafra, she moved with her family to Sevilla when she was 10 years old, so therefore considers herself a sevillana. Her passion to learn languages and cultures led her to seek a degree in Travel & Tourism from the University of Sevilla. She also did several summer study abroad programs in different places in the UK to improve her English language skills. After graduating, she moved to Cologne in Germany where she spent almost 2 years. Upon returning to Spain she worked as an event planner in a few different hotels, joining ISA in 2011. Sara loves the beach, cooking and discovering new restaurants or tapas bars in her city, and loves to share good recommendations with students anytime!

Tamara Roldán Gutiérrez

Senior Academic Coordinator

Tamara Roldán is a native-born Sevillana, and raised in Alcalá de Guadaira. She earned a Bachelor’s degree in English Literature and Language and a Master’s degree in Hotel Management from the Universidad de Sevilla. She worked as a summer camp counselor as well as a Spanish teacher in the U.S. for a couple summers, both of which proved to be rewarding experiences for her. After graduation, Tamara was working as an English teacher in Language Academies and high schools in Sevilla. She enjoys learning about other cultures, good coffee, and she loves traveling, spending time with friends/ family and practicing Pilates. She has been with ISA since 2004 and is always excited to share her passion for Sevilla and the Spanish culture with ISA students.

Manuel Gutierrez

Resident Director

Manuel "Manu" Gutiérrez Olavarría began working with ISA in 2001 as a Resident Dirctor in several ISA sites: Sevilla, Santander,  Barcelona, and is now in Valencia. Manu enjoys being surrounded by different cultures and believes this aspect of the job is the most rewarding. 

Marina Lopez Duarte

Resident Director

Marina was born in and raised in Andalucia in Southern Spain where she attended the Universidad de Sevilla. With a passion for both travel and architecture, Marina studied abroad in Poland where she traveled extensively through the region. Because of this rewarding experience she decided to teach Spanish as a foreign language, allowing her to keep in touch with different cultures and languages. Marina joined the ISA Barcelona team in 2013 and became the Amsterdam Resident Director in 2017. Marina loves working on-site and helping students make the most of their time abroad. Marina enjoys cooking, travelling the world, coloring mandalas, volunteering, giving Reiki, and finding inspiration in life's challenges.

Guillermo Caceres

Resident Director

Guillermo is a "porteño", a native of Buenos Aires, and joined the ISA family in July 2002 as a Host Family. He and his family hosted ISA students until he joined the Latin America team in August 2003. He holds a graduate degree in International Relations from John F. Kennedy University and has been interested in the field of international education since his own study abroad experiences in Australia. He loves to travel and has done it extensively through the United States, Europe, Asia and South America. During his free time Guillermo trains at a Crossfit box or watches movies. In addition to his native language, Guillermo speaks English fluently and has a good knowledge of Portuguese and German.

Rodrigo Ferrari Franzoni

Resident Director

As a native of Florianópolis, Rodrigo loves welcoming visitors to this incredible city. With an early-on fascinated with international education, Rodrigo attended George Mason University in Alexandria, Virginia in 2008. He enjoyed this experience so much, that he decided to spend the following year at the University of North Carolina, Wilmington. Rodrigo graduated with a degree in International Trade and is a certified Tour Guide. Rodrigo speaks English and Portuguese fluently and is studying  a variety of other languages, including Brazilian Sign! One of Rodrigo's greatest passions is photography, he enjoys using his artistic eye while traveling. Rodrigo established meaningful friendships during his abroad experience, and because of this, he hopes to facilitate opportunities for international students in hopes of having a truly immersive experience. 

Lorna Arredondo

Student Services

Lorna is a true local, born and raised in Quilpué, Chile, a suburb of Valparaíso. She studied Hotel and Restaurant Management at the Universidad de Valparaíso. Lorna got her first taste of international education while participating in a multicultural exchange with the organization "Youth With a Mission" in Buenos Aires, Argentina. She joined the ISA Chile team in 2006 and has found tremendous gratification working with international students. Lorna enjoys sharing the Chilean culture and language with others, as well as learning from others regarding their own culture and personal experiences. Lorna's hobbies include music, especially singing, and watching movies.

Lizette Arredondo Castillo

Director of ISA Chile Programs

Paula Calderon Munoz

Service-Learning Coordinator

Paula was born in Viña del Mar, Valparaíso's neighboring city. She studied English Interpretation and Translation at Universidad de Playa Ancha in Valparaíso. Prior to joining ISA, she worked for the International Exchange Program at the Universidad Católica de Valparaíso as an assistant. She enjoys working with international students and helping them with anything they need.

Katherine Rua

Resident Director

Born and raised in Barranquilla, Katherine graduated from the Universidad del Norte with a degree in international relations. She was an exchange student at Concordia University in Montreal, Canada. She represented her home university at the Organization of American States in Washington D.C. Additionally, she earned a scholarship for a dual degree in international cooperation from Colombia and Pavia University in Italy. Last, she volunteered in Egypt during the winter of 2013. She speaks native Spanish, fluent English and basic French. Prior to joining ISA, Katherine worked for two years with Universidad del Norte to strengthen services for international students. She is very passionate about traveling throughout the country and abroad as well as promoting Colombia as a safe, friendly, and exciting destination for foreign students.

Katherine Rua

Resident Director

Born and raised in Barranquilla, Katherine graduated from the Universidad del Norte with a degree in international relations. She was an exchange student at Concordia University in Montreal, Canada. She represented her home university at the Organization of American States in Washington D.C. Additionally, she earned a scholarship for a dual degree in international cooperation from Colombia and Pavia University in Italy. Last, she volunteered in Egypt during the winter of 2013. She speaks native Spanish, fluent English and basic French. Prior to joining ISA, Katherine worked for two years with Universidad del Norte to strengthen services for international students. She is very passionate about traveling throughout the country and abroad as well as promoting Colombia as a safe, friendly, and exciting destination for foreign students.

María Belén Jiménez

Resident Director, Costa Rica Programs

Originally from San José, Costa Rica, Belén is graduated from the National University of Costa Rica with a major in International Relations. She has worked in various human rights organizations, such as Defense for Children International - Costa Rica and the Inter-American Institute of Human Rights. She also had the opportunity to intern Office of Cooperation at the Costa Rica Institute of Technology where she became passionate about student and cultural exchange programs. In 2011 she started working at ISA and because of her experiences all these years, she truly enjoys meeting and interacting with people from around the world. She likes sharing the history, traditions and food of Costa Rica and all beautiful places her home country has to offer.

Christian Vargas

Director of Latin America Operations

María Belén Jiménez

Resident Director, Costa Rica Programs

Originally from San José, Costa Rica, Belén is graduated from the National University of Costa Rica with a major in International Relations. She has worked in various human rights organizations, such as Defense for Children International - Costa Rica and the Inter-American Institute of Human Rights. She also had the opportunity to intern Office of Cooperation at the Costa Rica Institute of Technology where she became passionate about student and cultural exchange programs. In 2011 she started working at ISA and because of her experiences all these years, she truly enjoys meeting and interacting with people from around the world. She likes sharing the history, traditions and food of Costa Rica and all beautiful places her home country has to offer.

Christian Vargas

Director of Latin America Operations

Eliesset Sepúlveda

Resident Director

Eliesset studied business administration at the Universidad Tecnológica de Santiago. She received a master's of business administration from the Pontificia Universidad Católica Madre y Maestra, where she also worked in the registrar's office and coordinated recreational group activities. She has supported ISA students for more than 14 years as resident director. Eliesset likes sharing her culture with students to help them adapt and learn to life in the Dominican Republic. Her hobbies include exercising, watching TV shows, reading and spending time with family and friends.

Andy Osorio Mollenedo

Resident Director

Andy studied business administration at the Universidad Inca Garcilaso de la Vega in Lima. Born in Arequipa and raised in Cusco, Andy also lived in Arequipa and Lima for a few years, in Arequipa he worked in information technology, and Lima he worked in ISA Lima. Andy started working with ISA in 2009 and therefore has a total of nine years experience working with international students. He became resident director in 2011. He is passionate about helping ISA students have a wonderful experience abroad. In his free time, he likes to play basketball, soccer, watch TV and go to the movies.

Michelle McRaney

Resident Director

Michelle graduated from Baylor University with a Bachelor's degree in Business Administration and a focus on International Management. She studied International Business in Caen, France and Spanish and International Management in Monterrey, Mexico. Michelle joined the ISA team in 1998. Michelle has led programs in Guanajuato, Mexico; Salamanca, Spain; Granada, Spain; Santander, Spain; Sydney, Australia; and Santiago, Dominican Republic. She also accompanied several ISA site visits in Chile and Argentina, and conducted new program research and staff training in Mexico and Brazil. In 2006, Michelle moved to Lima, Peru, where she set-up ISA's first program in Peru, which expanded to include Cusco. Michelle is excited about sharing the Peruvian culture and cuisine with all ISA participants and helping to adjust to life in Lima.

Akisi Rokovucago

Resident Director

Born and raised in Suva, Akisi studied Tourism and Management & Public Administration at the University of the South Pacific and went onto join the tourism industry which she has been actively involved in, over the past years. She first joined ISA in 2014 before she left in 2015 and later rejoined in 2017, excited to be involved in study abroad programs with ISA. Her passion for travel and the outdoors are two of the contributing factors that have helped her in assisting students to better understand Fiji’s culture and their overall experiences in the country.

Meghan Lawrence

Manager, Global Mobility

Meghan's international education began in high school when she took part in an exchange to Switzerland for Italian language immersion for 2 months.  At university, she went on exchange to the USA, studying at the University of North Carolina – Greensboro (UNCG).  Whilst studying at UNCG, Meghan interned in the International Programs Centre which is where her love for International Education began.  After landing her first role at Griffith University, Australia as an Inbound Mobility Advisor, she transitioned into the Outbound Mobility Advising position and has spent the last 4 years happily inspiring students to enhance their university degrees and participate in global experiences all over the world!

Cole McLean

Resident Director

Originally from Canada, Cole is a graduate of the Bachelor of Communications program at Griffith University's Gold Coast campus. Cole, just like many others across North America, decided to take his education international and start one of the greatest adventures of his life. Cole has been involved in communities around the globe through work within the Not-For-Profit sector, and in his personal time he enjoys travel throughout South East Asia, meeting people from different walks of life, learning about local cultures, and reading any work by Hunter S. Thompson, finding his work to be mind- strengthening through its creativity and realism. Taking on new challenges is something Cole greatly enjoys and is one of the reasons why he thrives being on the ISA team.

Brett Bolte

Resident Director

Brett was born and raised in Ankeny, Iowa where he realised his love for the ocean and moved to Tampa, Florida to pursue a degree in Marine Science. Through a lifetime of traveling through 11 countries he realised he needed to pursue academics in another country. He studied abroad as a second semester sophomore at James Cook University in Townsville, Queensland through ISA where he fell in love with the Australian people and culture. It was there that he decided to finish out his bachelor’s degree.

Currently, Brett is a Peer Advisor and Tutor for James Cook and in his free time enjoys being outside on the beach and diving on the reef. He was an intern at the Australian Institute of Marine Science and has worked with multiple professors on research of several marine species. He is excited to work for ISA in Townsville and help other students experience the beauty of Australia and enjoy their time abroad as he did.

Andrea Ciotti

Resident Director - Newcastle

Originally from Tampa, Florida Andrea attended the University of Central Florida (UCF) in Orlando, where she graduated with a degree in Business with a focus on Marketing and Sports Management. After working for a number of NFL teams, Andrea headed back to uni to work with UCF in their on campus housing department as a marketing coordinator. Always up for an adventure, Andrea has lived in Boone, North Carolina, Orlando, Florida, and Philadelphia, Pennsylvania before falling in love with an Aussie and moving to Newcastle, where she has resided for over five years. Andrea has owned and operated a small boutique for over two years in Newcastle, and is excited to showcase the beauty of Newcastle and the unique experiences you can’t find anywhere else! 

Ignacio "Nacho" Rubio Perez

Resident Director

Originally from Granada, in the South of Spain, Ignacio "Nacho" Rubio Perez pursued a degree in Translation and Interpretation. He studied abroad in Montpellier, France and went back to school to earn a second degree in Media Studies. He later earned a Teaching certificate and worked with ISA in many capacities. Nacho loves sports, especially rugby, and outdoor activities. He has travelled extensively as is currently very interested in exploring more of Asia. Nacho is very interested in intercultural communication and is eager to help students explore Sydney and get the most out of their study abroad experience in Australia by better understanding the local culture and following their passions.

Dharma Bendersky

Director of Operations

Born in Sydney, Dharma studied Environmental Sciences at the University of Wollongong where he lived with many study abroad students and formed life-long friendships. This led to a career in international education, where he has worked for over 18 years at Australian universities, study abroad companies and leading tours around Australia and the Asia Pacific. A dual Australian/American citizen, he has lived and traveled extensively throughout the US, as well as Europe, and is a keen surf and landscape photographer. Dharma has a passion for adventure and new experiences, and enjoys working for ISA to help others have life-changing intercultural experiences that encourage personal and professional growth.

Abigail Cousins

Resident Director

Abigail was born in the UK and has lived in Australia since she was seven years old. She moved to Townsville in 2016 to study, and is currently undertaking a Bachelor of Social Work at James Cook University. Abigail is very passionate about helping others and also has experience settling and supporting newly arriving residents in Townsville. Abigail loves to travel and explore new places, as well as to show others the amazing experiences and scenery which North Queensland has to offer.

Akisi Rokovucago

Resident Director

Born and raised in Suva, Akisi studied Tourism and Management & Public Administration at the University of the South Pacific and went onto join the tourism industry which she has been actively involved in, over the past years. She first joined ISA in 2014 before she left in 2015 and later rejoined in 2017, excited to be involved in study abroad programs with ISA. Her passion for travel and the outdoors are two of the contributing factors that have helped her in assisting students to better understand Fiji’s culture and their overall experiences in the country.

Kelly Pihema-Berridge

Director of Operations, New Zealand & Fiji

Kelly Pihema Berridge was born and raised in Auckland and is of Maori and European descent. Kelly has a passion for international education and foreign languages which was sparked by her experience living overseas as an exchange student in Brazil, Chile and Italy. Kelly has enjoyed working for ISA Auckland since 2015 as the Resident Director and loves meeting new students and sharing her Maori and kiwi culture with them. 

Kelly has travelled throughout Europe, the Americas, Asia, the Pacific region and Australia. She has also explored the North and South Islands of New Zealand and looks forward to being a part of providing an exciting and culturally enriching experience for ISA students in Auckland. 

Cynthia Jung

Assistant Resident Director and Internships Manager

Raised in Auckland, New Zealand, Cynthia attended the University of Auckland where she pursued a double major degree in Accounting and Commercial Law. Throughout her years as a student, she has had several amazing opportunities to travel and study abroad in Spain, North / South America and Asia. Cynthia’s current role in ISA NZ involves working closely with kiwi organisations, ISA interns who come to NZ for an internship opportunity of a lifetime. Cynthia has been lucky enough to work with the Australian and Ireland internship departments during her time at ISA, allowing her gain insight and knowledge to refine and enhance the internship experience all across the ISA board

Jennifer Monaco

Internship Coordinator and Student Advisor

Jennifer is originally from New York. After graduating University she had her eyes set on finding a career that would allow her to pursue a passion of supporting people. Jen then decided to see the world and soon made her way to New Zealand with an exchange program to be an Au Pair. After 10 months, her life changed.  Since then Jen has traveled Europe, the Caribbean and the USA, exploring different cultures and gaining new experiences. Jen loves the outdoors, hiking, biking, going to the beach and being adventurous by trying new things! Jen cannot wait to share her passion for travel and her love for New Zealand with the ISA students coming to Auckland. 

Allison Ferris

Resident Director

Originally from Canada, Allison graduated from the University of New Brunswick in 2010. Deciding that one degree wasn't enough, she completed her Bachelor of Honours in Elementary Education with a concentration in Inclusion and Special Needs. After graduation, Allison moved to a city outside Seoul, South Korea where she taught at English language academies for three years. In 2014, she moved to New Zealand as an international student, studying towards an MEd in Inclusive and Special Education, and after six months, began working with international students through the campus halls of residence. Allison joined ISA in 2017, because of ISA's commitment to providing a quality experience for students.  She loves showing students the hidden gems of Christchurch, New Zealand, as well as helping them integrate with New Zealand's unique culture and way of life. 

Deanne Solomon

Assistant Resident Director

Dee is Assistant Resident Director in Dunedin, New Zealand. She is originally from Dunedin and studied a BA in Social Work and a Dip Grad in Education at the University of Otago. Her love of travel and working with international students started while working as a Camp Counsellor in Ohio during the summer of 2000. After that she worked in South Korea teaching English for 2 years and then spent 7 years working at a school in the UK having responsibility for international students.Dee’s experience of living and working abroad has giving her a passion for international education.  She has been very lucky to have travelled to many countries around the world but now loves showing off Dunedin and the beautiful Otago region to the ISA students.  

Fred LeBlanc

Resident Director

Originally from the US, Fred worked for Rutgers College Office of Student Support as both a Resident Advisor and a Hall Advisor after finishing his BSc in Primatology and Hungarian. He currently looks after study abroad students and the coordination of ISA’s service-learning in New Zealand.  Since moving to New Zealand, Fred has worked at Massey University, Victoria University in Wellington, and the University of Otago in various roles and enjoys working with students, especially those that have also chosen New Zealand as their new, though short term, home.