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Course Description
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Course Name
Operations Management
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Host University
Anglo-American University
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Location
Prague, Czech Republic
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Area of Study
Business Analytics, Management, Supply Chain Management
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Language Level
Taught In English
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Course Level Recommendations
Upper
ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.
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ECTS Credits
6 -
Recommended U.S. Semester Credits3
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Recommended U.S. Quarter Units4
Hours & Credits
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Overview
Course Description
The course examines decision making in operations management, focusing on those who are responsible for producing the goods and services sold by a manufacturing or service organization. This course will be taught with as many practical examples as possible. Topics include process analysis and design, quality and productivity management, Just-in-Time (JIT) analysis, and the role of these topics in formulating and executing competitive strategy.
Course Learning Outcomes
Upon completion of this course, students should be able to:
–Demonstrate the key principles involved in the management of operations in manufacturing and service organizations;
–Describe how studying operations management concepts, service issues and associated management issues can improve performance of manufacturing and service operations;
–Appreciate the role of the Operations Manager and comprehend the types of decisions they make;
–Apply operations management techniques to resolve management issues;
–Demonstrate the relationship between customers, corporate management and value creation and the role of technology in linking them;
–Describe the application of project management and human management in operations management.