Organization and Human Resource Management in Tourism Companies

Course Description 

This subject deals with the basic principles for planning in a tourism company incorporating the most current elements of the organization, coordination and supervision, in order to guarantee its sustainability and maximize the efficiency of the results by implementing a work culture based on quality, responsibility and striving to achieve customer and stakeholders satisfaction -according to sustainable tourism approach as well as efficient and motivating team work. In this sense, special attention is given to management of people as a strategic resource within a company and the need for proper planning of the work organization, recognizing the importance of all the processes that make up this organization: selection, compensation, training, engaging...

Basic Skills

Students must be able to transmit information, ideas, problems and solutions to both specialized and non-specialized audiences.

General Skills

• Have business vision.
• Have a commitment to ethics.

Specific Skills 

• Planning, organize, manage and control the different types of tourism organizations.
• Planning and managing human resources in tourism organizations.
• Understand and implement quality standards in tourist service processes.

Academic Contents

• PART ONE: PROCESS AND ORGANIZATIONAL STRUCTURE
• PART TWO: PEOPLE MANAGEMENT IN ORGANIZATIONS