Organization Behavior

Universidad Carlos III de Madrid

Course Description

  • Course Name

    Organization Behavior

  • Host University

    Universidad Carlos III de Madrid

  • Location

    Madrid, Spain

  • Area of Study

    Business Administration, Communication Studies, Economics, Management

  • Language Level

    Taught In English

  • Prerequisites

    Introduction to Business Administration

  • Course Level Recommendations


    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • ECTS Credits

  • Recommended U.S. Semester Credits
  • Recommended U.S. Quarter Units
  • Overview

    In this course the student will learn to appreciate the diversity and complexity of the behavior of people in organizations. The learning objectives can be aggregated into three levels: individual, group and organization.


    1) At the individual level:
    - Learn the basic elements of the perception process and how to anticipate them in communication and decision making.
    - Using the different models of decision-making, analyze the effect of different individual characteristics and processes on productivity, absenteeism turnover and job satisfaction.
    - Describe the process of motivation and its applications to different real-life situations

    2) At the group level:
    - Identify the key factors that explain group behavior.
    - Summarize the conclusions from the different theories of leadership.
    - Be able to analyze the communication process and its components in order to apply them to real-life situations.

    3) At the organizational level:
    - Analyze the process of conflict and identify its causes.
    - Analyze the elements of organizational culture their influence on organization ethics.

    - Develop the ability to work autonomously under pressure in the solving of real cases.
    - Develop teamwork skills and learn to use techniques that optimize group decision-making.
    - Develop the ability to lead and motivate others.

    - Build a solid ethical background for decision making and conflict management.
    - Learn how to increase employee commitment in organizations.
    - Develop an entrepreneurial attitude with respect to organizational change.

    1. Foundations of organizational behavior.
    2. Perception and decision-making.
    3. Values, attitudes and satisfaction.
    4. Basic concepts of motivation and their applications.
    5. Group dynamics and teamwork.
    6. Leadership.
    7. Communication.
    8. Power, conflict and negotiation.
    9. Organizational culture.
    10. Organizational change and development.

    Knowledge and attitudes will be acquired by students in lecture classes, in the solving of homework cases (graded by the professor and discussed in the classroom) and in classroom cases. The development of skills will take place in the process of individual and group work in the solution of cases.

    The coursework will have the following structure:
    - Students receive three sets of course materials:
    (1) Theory Slides,
    (2) Cases to be solved and
    (3) Readings from specialized newspapers and journals Cases and readings are related with the different parts of the course syllabus, as described in the detailed syllabus.

    - Homework cases will be handed in to the professor before the class, so that they can be corrected properly. Students are also motivated to prepare the classroom cases beforehand.
    - The detailed program specifies when classroom cases and homework cases take place.
    - The 6 ECTS credits are approximately broken down into 3 credits of class-work, 2 credits of personal work in case-solving and 1 credit of group work in case-solving.
    - The objective of lecture classes is to obtain the necessary knowledge. The comprehension of such knowledge is consolidated with the work on cases and readings.

    The final assessment will be:
    - A final exam which corresponds to a 50%.
    - A mid-term exam accounting for a 15%.
    - A final project with an oral presentation worked in group out of 25%.
    - Resolution of practical cases with a 10% of the value.

    As a requirement, the minimum grade for the final exam should be 4.
    % end-of-term-examination: 50
    % of continuous assessment (assigments, laboratory, practicals?): 50

Course Disclaimer

Please note that there are no beginning level Spanish courses offered in this program.

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.

ECTS (European Credit Transfer and Accumulation System) credits are converted to semester credits/quarter units differently among U.S. universities. Students should confirm the conversion scale used at their home university when determining credit transfer.

Please reference fall and spring course lists as not all courses are taught during both semesters.

Availability of courses is based on enrollment numbers. All students should seek pre-approval for alternate courses in the event of last minute class cancellations

Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.


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